Director Revenue Cycle Automation & Surveillance Job Troy area,Michigan USA,Management

Company Description
At Henry Ford Health, we're committed to advancing health and improving lives for the millions of people we serve across Michigan and around the world. As one of the nation's leading academic health systems, we provide a comprehensive continuum of care that includes primary and preventive services, specialty and complex care, virtual care, pharmacy, home health, eye care, health insurance, and more.

With 12 hospitals and hundreds of ambulatory care locations, including former Ascension Southeast Michigan and Flint Region facilities, our growing network expands access to exceptional care in the communities we serve.
Headquartered in Detroit, Henry Ford Health is helping shape the future of healthcare through the transformative Future of Health:
Detroit initiative, a $3 billion investment that is redefining our academic healthcare campus and advancing innovation, research, education, and community impact.
Our work is grounded in purpose, collaboration, and belonging. We empower team members to grow their careers, contribute innovative ideas, and make a meaningful difference every day. Whether you're caring for patients, supporting operations, conducting research, or driving new solutions, you'll be part of a team united by a shared mission: delivering exceptional care, advancing health outcomes, and building healthier communities for all.

Job Description
Reporting to the Associate Vice President of Revenue Cycle Automation, Analytics, & AI, this director will lead teams which utilize Automation, AI, process improvement methodology, & data analysis to surveil revenue cycle key metrics, identify opportunities for improvement, and optimize production work to be increasingly efficient and effective.
This is an exceptional opportunity for a leader with deep central billing experience to drive transformational change across Henry Ford Health's revenue cycle operations. You'll leverage your hands-on understanding of billing workflows, denial management, and operational challenges to architect and deploy cutting-edge automation and AI solutions that enhance financial performance, operational efficiency, and patient experience while supporting value-based care initiatives.
The Director is responsible for building and scaling HFH's automation, AI, and surveillance capabilities across the end-to-end revenue cycle—with a focus on improving financial performance, increasing operational efficiency, improving patient experience, and supporting value-based care goals.
The Director will collaborate closely with leaders across Revenue Cycle, IT, Digital Enablement Hub (DEH), Analytics, Transformation Consulting, and other areas to solve problems & design solutions.
This role will lead teams consisting of managers & consultative staff to achieve set goals.

Principle Duties And Responsibilities

Automation & AI Strategy Deployment:

Develop in partnership with revenue cycle leaders, a comprehensive automation & AI strategy that aligns with revenue cycle & enterprise priorities.
Translate strategies into tactics with defined objectives, scope, resources, & timing.
Partner with cross-functional stakeholders in Revenue Cycle, IT, Transformation Consulting, clinical operations, Finance, Compliance, & other areas across the organization to explore, design & execute solutions that achieve goals.
Lead the development & implementation of revenue cycle's automation & AI strategy, including:
- Surveillance of current & emerging technologies that could improve revenue cycle performance.
- Participation in Epic revenue cycle forums & collaboration with Epic's revenue cycle product experts to understand Epic's upcoming automation & AI features.
- Creation & maintenance of revenue cycle's multi-year automation & AI roadmap.
- Collaboration with revenue cycle operational leaders & teams to identify use cases that contribute to…