Senior Manager, Digital Retail Customer Success
Listed on 2026-09-17
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Management
Client Relationship Management
JD Power is seeking a Manager, Customer Success - Digital Retail to drive adoption and business outcomes for our 700 Digital Retail dealer customers. This remote USA role partners with Sales, Professional Services, and Customer Solutions to ensure onboarding, value realization, and long-term revenue growth.
You will own metrics like GRR and NRR, lead executive reviews, and shape renewal strategies while empowering dealership stakeholders through data-driven guidance and cross-functional
Our organisation is growing, and we are hiring a Senior Manager, Digital Retail Customer Success in MI, United States.
We are currently recruiting a Senior Manager, Digital Retail Customer Success for our team in MI, United States.
This is a genuine opportunity to take on the Senior Manager, Digital Retail Customer Success role at JD Power.
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