Community Association Manager

Associa Kramer Triad is seeking a motivated and relationship-driven Community Association Manager to join our growing leadership team. As the largest HOA and condominium management company in Michigan, we support hundreds of communities through a collaborative structure that prioritizes operational excellence, leadership development, and long-term client relationships.

This role is ideal for professionals who enjoy advising Boards of Directors, solving complex operational challenges, and making a meaningful impact in the communities they serve. Our managers are empowered with industry-leading tools, strong internal support teams, and clear pathways for professional growth.

• Serve as the primary liaison between the Board of Directors, homeowners, and the management company
• Guide Boards in decision-making related to governance, budgeting, and community operations
• Attend Board meetings and community events as required by the management agreement
• Prepare Board meeting packages and management reports within established timelines
• Ensure the Board is informed of important operational matters, including legal or compliance issues

• Oversee the day-to-day management and administration of the Association in accordance with governing documents and management agreements
• Conduct property inspections and coordinate maintenance or follow-up actions as needed
• Support architectural review processes and assist with enforcement of community standards
• Maintain accurate records including resident information, contracts, and association documentation
• Review monthly financial reports and present management summaries to the Board
• Monitor delinquency rates and oversee the collections process for assigned communities
• Provide recommendations to the Board regarding capital projects, operational improvements, and long-term planning
• Manage vendor relationships including procurement, contracts, and performance oversight
• Coordinate routine and special projects to maintain and enhance community infrastructure and appearance

• Partner with internal accounting, customer service, and operations teams to ensure efficient service delivery
• Utilise Associa management tools and technology platforms to support operational transparency and communication

• Oversee accounts payable processes in accordance with company procedures
• Supervise assigned staff as required by management agreements
• Perform other duties as assigned to support the success of the communities we serve

At Associa Kramer Triad
, we recognize that successful Community Managers need more than just a portfolio—they need the right support structure to succeed
. Our team benefits from a collaborative environment designed to allow managers to focus on leadership and client relationships rather than administrative overload.

Our Community Managers are supported by:

• Dedicated accounting and financial reporting teams
• Administrative and customer service support
• Industry-leading technology platforms, including Town Sq
• Experienced leadership and mentorship from senior management
• Vendor procurement and operational resources
• Established operational systems and best practices

Associa Kramer Triad offers a comprehensive benefits package designed to support the health, financial stability, and work-life balance of our team members.

Our benefits include:

• Competitive salary and performance-driven compensation structure
• Medical, dental, and vision insurance options
• 401(k) retirement plan with company match
• Generous paid time off and company holidays
• Leadership development and ongoing professional training
• Employee assistance programs and wellness resources
• Oppo…