Application Engineer​/NC Programmer in Troy

Essential Duties and Responsibilities:

• Pre-acceptance (QU.PM.004)
  • Review project lineup documents/Info
  • Look for previous similar designs
  • Create design plan
  • Draft project program specification
  • Review specification with customer (where possible)
  • Draft NC program by operation
  • Conduct reviews of NC program
  • Make NC program edits
  • NC Program verification (with simulation, if possible)
  • Install NC programs in machines
  • Install tools in machines
  • Try out NC program
  • Review inspection results. If necessary, troubleshoot / target process.
  • Conduct capability runoffs at Heller and customer location
  • Production support activities
  • Customer service support
  • Support training activities at Heller and Customer locations
• Logistics (ML.PM.005)
  • File latest machine programs from the floor (after machine pre-acceptance)
• Installation (PR.PM.002)
  • Save & file final NC Programs
  • Conduct application final acceptance run-offs
• Service (SV.PM.001)
  • Support troubleshooting issues over the phone with customer.
  • Discuss and diagnose issue onsite with customer
• Training
  • Technical support for customer training activities
• Travel
  • 70% of total annual working hours

• None

• None.

• Minimum 2-year degree. Manufacturing technology or equivalent experience
• Minimum 5 years machining or machine tool experience

• Hard
  
  Skills:
  
  
  • Ability to read and interpret blueprints
  • Ability to read process illustration documentation
  • Read and interpret CMM inspection reports
  • Strong mechanical skills
  • AutoCAD
  • NC Programming
  • Microsoft Office Product application capability (specifically Word, Excel, and Power point)
  • Thorough understanding of HUS processes:
    Design, Build, Logistics and Installation.
  • Complete SPC runoffs
  • Complete process capability within process time cycle specification
  • Read and interpret cut view documentation
• Soft Skills:
  • Effective time management
  • Effective communication with customer, design suppliers, ancillary equipment suppliers, project manager and employees
  • Must be able to effectively communicate technical information

• Heller online training assignments
• General Safety
• 9001 Quality System Awareness
• ISO 14001 Environmental Awareness
• Additional training as required

• QMS (Quality Management System)
• Follow and support HUS process maps
• Follow support and use HUS procedures, work instructions and forms

• Some physical exertion required.
• Regularly required to sit, stand, walk, and occasionally bend and move about the facility.

• As specified by Heller handbook or other facility requirements.

• Works in an office environment with regular exposure to HUS and customer plants.

Will be required to perform other duties as requested, directed, or assigned.

HELLER was founded in 1894 as a small crafts mans workshop in Germany. Today a world leading manufacturer with 2,000+ employees, the group develops and produces state‑of‑the‑art machine tools and entire production systems for metal‑cutting processes. The HELLER product range comprises 4‑axis and 5‑axis CNC machining centers, CNC mill/turning centers, CNC machines for crankshaft and camshaft machining, flexible manufacturing systems and a modular range of services.

HELLER began its operations in the United States in 1982 and has a production facility in Troy, MI.