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Senior Journey & Process Improvement Leader
Job in
Troy, Oakland County, Michigan, 48083, USA
Listed on 2026-07-07
Listing for:
Blue Cross and Blue Shield of North Carolina
Full Time
position Listed on 2026-07-07
Job specializations:
-
Manufacturing / Production
Change Management, Quality Engineering
Job Description & How to Apply Below
Blue Cross and Blue Shield of North Carolina is seeking an experienced professional to manage and measure their experience lifecycle from initiation to implementation in a hybrid-flexible environment. You will consult with leaders on process transformation and lead complex projects utilizing methodologies like Lean Six Sigma.
The ideal candidate will have a Bachelor's degree or advanced degree along with 8+ years in customer experience and process design. Exceptional benefits including medical coverage and career development programs are offered.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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