Client Account Executive

Company description

A division of Publicis Groupe, Publicis Digital Experience is a network of top-tier agencies designed to develop capabilities and solutions to enable growth and provide scaled access to the digital capabilities of Publicis Groupe in service of our clients. Together, the Publicis Digital Experience portfolio endeavors to create value at the intersection of technology and experiences to connect brands and people.

Our model to transform every brand experience will help clients navigate, develop, and activate commerce in a way that will provide them with a future-proof model for modern marketing. With our unique expertise in consumer engagement, CRM, and commerce, Publicis Digital Experience powers brands and empowers people in a new era of creativity. An ever-changing landscape and the need for fluid thinking is just part of our problem-solving nature.

Which means we’re untethered from any specific medium or method—we go where ideas will work best.

We are an expanding network with more than 5,000 employees, with agency brands throughout our global offices. Publicis Digital Experience brands include Razorfish, Digitas, Arc Worldwide, Saatchi Saatchi X, Plowshare, 3

Share, and the Publicis Commerce Exchange.

The Account Executive – Loyalty Marketing role is responsible for supporting the implementation and execution of select loyalty marketing programs s role partners closely with senior account leadership and cross‑functional teams to help deliver high‑quality programs, manage day‑to‑day activities, and support client needs in a fast‑paced environment. The ideal candidate is organized, curious, collaborative, and comfortable managing multiple work streams simultaneously.

• Support the development and execution of Tier 3 loyalty marketing programs, ensuring alignment with program objectives and timelines
• Assist with program kickoffs and help create and maintain project plans to ensure internal and external teams are aligned on requirements and deliverables
• Manage daily project activities and timelines escalating risks and issues as needed
• Maintain strong working relationships with clients through regular communication and responsiveness
• Ensure creative materials adhere to brand guidelines and established style standards
• Coordinate with production and cross‑functional teams to help manage schedules and ensure deliverables are completed on time
• Facilitate internal and client approvals, markups, and routing processes
• Maintain accurate and organized program documentation in accordance with operational processes
• Contribute ideas and recommendations to support program improvements and operational efficiencies

• Strong initiative, accountability, and willingness to learn
• Excellent written, verbal, and interpersonal communication skills
• Strong organizational skills with attention to detail and follow‑through
• Ability to manage multiple priorities and deadlines
• Strong problem‑solving and critical‑thinking abilities
• Ability to translate direction and client feedback into clear next steps
• Highly adaptable and comfortable working in a dynamic environment
• Ability to work independently while collaborating as part of a larger team

• Bachelor’s degree or equivalent experience
• 2–4+ years of experience in account management, marketing, or project management
• Experience with CRM, loyalty, card, or automotive programs a plus
• Familiarity with project management tools and processes

The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best‑in‑class wellness and benefits offerings include:

• Paid Family Care for parents and caregivers for 12 weeks or more
• Monetary assistance and support for Adoption, Surrogacy and Fertility
• Monetary assistance and support for pet adoption
• Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
• Tuition Assistance
• Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
• Matching Gifts programs
• Flexible working arrangements
• 'Work Your World' Program…