Retail Store Closing Lead - Part-Time
Listed on 2026-02-07
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Retail
Retail & Store Manager, Retail Associate/ Customer Service
Retail Store Closing Lead – Part‑Time
Join Burlington Stores, Inc. as a Retail Store Closing Lead and help ensure a consistently positive customer and associate experience on the sales floor.
Responsibilities- Role model exemplary customer service behaviors and provide a great customer service experience to all customers and associates with a high level of professionalism.
- Engage associates, promote open communication, and provide recognition and coaching in the moment.
- Touch base with each associate to establish priorities.
- Monitor the front‑end experience and ensure a great first and last impression.
- Observe and provide feedback to the Customer Service Lead on speed of checkout, line management, and friendliness.
- Review daily staffing, lunch/break schedules, and cashier coverage.
- Assign back‑up cashier to ensure timely processing during peak periods.
- Evaluate recovery needs, monitor fitting room, selling floor, front end, missing ticket, trouble rack, and sizing recovery.
- Follow up on assigned workload planner and tasks and ensure completion, clarifying expectations and providing necessary tools.
- Conduct AM/PM store rallies.
- Complete closing communication for opening Manager on Duty.
- Excited to deliver great value to customers every day.
- Take pride and ownership in helping drive positive results for a team.
- Committed to treating colleagues and customers with respect.
- Believe in the power of diversity and inclusion.
- Want to participate in initiatives that positively impact the world around you.
Base Pay: $14.73 per hour
Location: 01618 — Troy
Flexible hours, including nights, weekends, and holidays. Part‑time associates may be eligible for an associate discount, medical coverage, a 401(k) plan, paid time off, paid holidays, and paid sick time in accordance with applicable law.
Our store teams work hard and have fun together! Burlington Associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
Posting Number: P-5
Address: 600 John R Road, 48083 Troy, MI
Position Type: Regular Part‑Time
Career Site Category: Store Associate
Position Category: Retail Store
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