Sales Associate, Part-time - Somerset - Troy

Overview

Since 2009, Reformation has been on a mission to bring sustainable fashion to everyone. We are a global brand with 50+ stores and our own sustainable factory in LA. We innovate across categories like accessories, swimwear, and sleepwear, and reach millions with campaigns. We are a mission-based company that invests in an inclusive culture to ensure everyone has space to grow, thrive, and belong.

We want to do all of this with you.

No position at Reformation is about the status quo. Every team member is passionate about building a company rooted in excellence. Obsessed with customers and sustainability, we use tech to create a unique interaction between our customers, employees, and the Reformation brand. The Associate will execute all efforts required to achieve individual sales goals.

• Consistently meet and exceed sales goals.
• Assist in clientele generation through customer engagement.
• Contribute to an in-store experience for customers that both surprises and delights them.
• Deliver and foster a culture of an excellent client experience through a customer-first mindset to build long-term loyal client relationships.
• Deliver an elevated client experience acting as a brand ambassador; embody brand values, engage customers on the brand, and share the stories of Reformation with a focus on educating on sustainability.
• Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS.
• Understand the need for consistent inventory accuracy and controls in store.
• Contribute to Loss Prevention in all areas of the business.
• Uphold time and attendance policy.
• Ensure the selling floor reflects the brand and concept standards at all times.
• Share deep product knowledge with genuine enthusiasm.
• Communicate product feedback based on customer input to continuously improve product and merchandising.
• Help ensure the store environment is inspiring and product is easily accessible.
• Understand Reformation’s core values and culture and reflect these in all efforts.
• Maintain and uphold a professional, healthy, and productive work environment.

• Experience working with a sales or retail organization and/or operationally intensive business.
• Ability to work in a fast-paced setting.
• Strong interpersonal skills and the ability to interact effectively with diverse personalities.
• Driven approach to take on new challenges with self-motivation for your work and career.

The wage for this position is 16 - 25 per hour.

• Available to work a minimum of 20 hours per week
• Available to work a minimum of 3 days per week, weekends included
• Able to work a flexible schedule (days, nights, weekends, and holidays if required to meet the needs of the business)

Reformation is proud to be an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team that reflects the world we want to live in. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status—in accordance with applicable international, federal, state, and local laws.

If you require accommodations during the application or interview process, please let us know. We’re here to ensure you have what you need to show up as your best self.