Sales Supervisor

For nearly 40 years, Marc Jacobs has been a driving force in fashion with pioneering designs and an irreverent spirit, combining the everyday and the extraordinary. The brand is known for being rebellious, unpredictable, and original. Our work centers around core brand pillars such as being unexpected, utilitarian, urban, unisex, and unique. Based in NYC in both design and spirit, our teams embody relentless authenticity, inclusivity, and a willingness to stand out.

This is a part-time on-site role for a Sales Supervisor located in Troy, MI. The Sales Supervisor will oversee daily operations, ensuring exceptional customer service and achieving sales goals. Responsibilities include managing and training team members, monitoring sales performance, and ensuring adherence to policies and procedures. The Sales Supervisor will also handle customer inquiries and feedback, and collaborate with management to implement effective sales strategies.

3+ years’ experience in retail, sales, or industry-adjacent role with a focus on customer service. Prior leadership experience preferred.

• Customer Service skills and excellent Communication abilities
• Experience in Training and developing team members
• Proven ability to achieve sales targets and motivate a team
• Excellent problem-solving skills and attention to detail
• Previous experience in a retail environment is a plus
• Bachelor's degree in Business, Marketing or related field preferred