Sales Associate Troy

FT Sales Associate Troy page is loaded## FT Sales Associate Troy locations:
Troytime type:
Full time posted on:
Posted 2 Days Agotime left to apply:
End Date:
March 31, 2026 (30+ days left to apply) job requisition :
R 782576
** Role

Purpose:

** Develop personal clientele and be instrumental in the development, enhancement and success of the Jimmy Choo brand.
*
* Roles and Responsibilities:

*** Represent the brand through client interactions (in-store and virtually) and act as a brand ambassador in the community
* Fulfill key-holder responsibilities (i.e., store opening and closing, cash handling and financial responsibilities)
* Maintain a high level of product knowledge
* Provide prompt, attentive and knowledgeable assistance to all clients and ensure the highest service standards are maintained at all times  + Sales standards  + Cash wrap standards  + Client book management  + Inventory management  + Customer and After Sales service
* Help clients make selections and assist in the try-on process
* Ensure compliance with all company policies, procedures and directives  + Attendance / Reporting for Work (Ulti-Pro) – clocking in and out  + Navigating through Ulti Pro Portal  + Uniform and Grooming Standards  + Lunch and Afternoon Breaks  + Lockers  + Organization at the workplace  + Requests for Time Off:
Benefits -- Sick Days, Vacation Days, Personal Days / Schedule Requests  + End-of-Day Procedures (i.e. bag checks)
* Cultivate and maintain excellent Clientele relationships with consistent follow up as needed, including:  + Phone calls and emails  + Thank you letters  + Shipping merchandise out-of-town
* Maintain high productivity (consistently achieve and where possible, exceed monthly sales targets)
* Proactively identify and pursue opportunities to achieve financial targets and increase sales
* Assist with inventory and special projects as needed  + Associates should be able to effectively cover Back of House as needed and perform various inventory as well as Shipping  / Receiving tasks
* Ensure visual standards are maintained at all times
* Understand the terminology associated with Jimmy Choo shoes and accessories
* Be proficient with the register system(s)
* Merchandise product
*
* Competencies:

*** Functional / Technical Skills
* Integrity and Trust
* Customer Focus
* Approachability* Self-Motivation and Action Orientation
* Attention to detail
* Results Focus (Drive for Results)
* Effective Communication
** Skills / Specific Knowledge

Required:

*** Strong interpersonal and communications skills both verbal and written in English (other relevant languages are highly beneficial – will depend on region)
* Able to operate effectively in various stressful situations while maintaining composure, professionalism and service-driven attitude
* Excellent selling and customer service skills
* Excellent ability to multi-task and prioritize
* Strong team-working skills
* Strong organization and time-management skills
* Strong independent work ethic
* Problem management and resolution skills
* Solid understanding of retail store operations, associated processes and tools
* Technology skills, specifically related to POS / CRM operation are a plus
* Ability to clientele, effectively build the business, and expand customer base (established clientele following is preferred)
* Strong industry knowledge and brand awareness
** Professional

Experience:

*** 2-5 years of luxury retail experience with established clientele
** Academic

Qualifications:

*** High school diploma
* College degree preferred
** Personal Attributes:
*** Passion for sales, footwear and accessories
* Fast learning, curiosity and a good degree of self-motivation
* Adaptable to a fast-paced sales environment
* Works well in a team-oriented environment
* Able to also work alone with limited supervision
* Positive attitude and friendly spirit / approachable and easy to talk to
* Strong attention to detail with the ability to handle multiple tasks simultaneously
* Professionalism, both in appearance and demeanor
* Proactive solicitation of input from others, acceptance and use of feedback to improve performance
* Uncompromising integrity and adherence to organizational core values and all ethical…