Client Advisor - Somerset

Summary

Performance-driven salesperson responsible for achieving boutique sales targets through client discovery, storytelling, upselling and collaboration. Acts as a brand ambassador to build long-term client relationships, leveraging omnichannel touchpoints and clienteling tools while supporting boutique operations and visual merchandising.

• Achieve individual and boutique sales targets through effective selling techniques and KPIs monitoring.
• Develop and maintain client relationships via outreach, appointments and personalised clienteling.
• Support omnichannel sales efforts and use digital tools to optimise the client experience.
• Perform daily store processes including inventory, cash handling, security, store opening/closing and aftersales coordination.
• Execute visual merchandising, window presentation and maintain store standards and grooming guidelines.

• Minimum 2 years experience in luxury retail.
• Knowledge of and passion for watches, lifestyle trends and new technologies.
• Fluent in English and the local language; a third language is a plus.
• Strong selling skills, client discovery, storytelling, upselling and closing; understanding of sales and clienteling KPIs.
• Proficiency with digital retail tools (eg. CEGID, Salesforce) and adherence to retail procedures and VM standards.