Store Manager Macys Troy MI

Company Overview

Lens Crafters, part of Essilor Luxottica, delivers state‑of‑the‑art eye care and vision products with a personalized customer experience.

The Store Manager is a business owner who leads the Lens Crafters location, drives revenue growth, maximizes profitability, and maintains high standards of customer service and operational excellence.

• Drive quality and improvement to meet or exceed all key performance indicators.
• Ensure Lens Crafters is known as the leading optical provider within the host community and market.
• Apply deep retail knowledge to achieve superior sales and business results.
• Demonstrate strong business acumen centered on continual improvement and execution of best practices for growth.
• Propose and execute business plans to maximize sales and profit, identify root causes of issues, and address recovery opportunities.
• Lead the team through strong customer relationship skills, delivering exceptional customer experiences.
• Manage store profits and expenses.
• Set clear expectations, train, coach, and develop the team for excellence and accountability.
• Recruit high‑caliber talent, build a succession pipeline.
• Follow workforce management guidelines to staff appropriately.
• Execute visual directives to maintain a consistent company message and high standards.
• Lead Optometrist co‑planning business meetings.
• Leverage insurance plans with local companies and attend local health fairs.
• Ensure compliance with company and host policies and procedures.
• Perform administrative duties including cash, payroll, inventory management, and technical applications.
• Implement and maintain all company‑approved safety programs.
• Work weekends and evenings to meet business needs and store goals.

• High School graduate or equivalent.
• 4+ years of management or supervisory experience.
• Track record of delivering results and positive growth.
• Excellent business and financial acumen, including operational analysis.
• Comprehensive knowledge of retail operations, processes and policies.
• Strong basic math skills.
• Familiarity with cash registers, computers, and calculators.
• Strong command of the English language for all correspondence.

• College degree or equivalent.
• Previous leadership experience in retail and customer service.
• Knowledge of basic optics.
• Knowledge of current store merchandise.
• State licensure (if applicable) and/or ABO Certification in non‑licensed states.

Pay Range: 44.85

Benefits include health care, retirement savings, paid time off, vacation, and employee discounts. Employees may also receive a competitive bonus or commission plan.

Essilor Luxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting or request a reasonable accommodation, please call the Essilor Luxottica Speak Up Hotline at 844‑303‑0229 or email HRC We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social condition, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy, genetic information, and other protected characteristics.

Native Americans in the US receive preference in accordance with Tribal Law.