Retail Shortage Control - Part Time

Overview

Join our team as a Shortage Control Associate and contribute to a secure shopping environment while delivering exceptional customer service. As an SCA, your role directly impacts the store's security and the overall shopping experience for our customers. By exhibiting command presence, knowledge of theft trends, and a positive impression of control, your presence at store entrances, exits, and high-risk areas will help mitigate theft and create a safe and enjoyable shopping environment.

You will engage with customers and associates in a manner consistent with our company core values by providing a confident, friendly, and energetic greeting with eye contact and a smile with every interaction. Your discipline, awareness of surroundings, and commitment to safety and security standards will be critical as you monitor the entrance for the entire duration of every shift with a focus on reducing opportunities for theft, shoplifting, and other dishonest activities.

Your confidence, positive attitude, and expertise in store shortage reduction programs will influence behaviors and help you build trust and respect amongst customers and associates. You will be a valuable partner to store and field leadership by identifying and reporting theft incidents and/or suspicious subject(s) to your Manager on Duty once identified.

• Maintain a professional appearance at all times, wearing the designated dress standards, radio, and earpiece
• Stand at the front of the store, remaining vigilant and aware of your surroundings
• Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting, promoting a sense of control and security
• Create a secure environment and reduce opportunities for theft
• Possess knowledge of top shortage areas and support programs aimed at theft reduction
• Effectively communicate information about theft prevention during store rallies, collaborating with the Manager on Duty
• Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards
• Understand the role you play in keeping the store and assets safe and secure
• Provide support in training associates on shortage reduction programs and processes
• Role-model safety as a top priority and address unsafe practices promptly

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred
• Ability to stand and walk for extended periods and to visually monitor the store environment
• Ability to maintain confidentiality
• Ability to review, analyze, and comprehend business trends
• Ability to exhibit a positive demeanor, strong posture, and energetic greeting
• Ability to work in a fast-paced, high-pressure environment with detailed focus and disciplined decision making
• Excellent communication with customers and co-workers
• Excellent leadership skills that support fostering productive business relationships

Candidates must be able to work a flexible schedule, including nights, weekends, and holidays as required.

If you are excited to deliver great value to customers every day, take pride in helping drive positive results for a team, are committed to treating colleagues and customers with respect, and believe in diversity and inclusion, you may be a good fit for our team. We offer competitive wages, flexible hours, and an associate discount. Part-time associates may be eligible for benefits, paid time off, and paid holidays in accordance with applicable law.

We are a rapidly growing brand that provides training and development opportunities for growth.

Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

Base Pay: $13.73 per hour

Location: 01618 - Troy

Posting Number: P-7

Address: 600 John R Road, 48083

Position Type: Regular Part-Time

Career Site Category: Store Associate

Position Category: Retail Store