Operations Development Program
Listed on 2026-09-11
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Retail
Retail Associate/ Customer Service, Customer Service Rep, Merchandising, Operations Management
Dealership: L0428 Suburban Mazda of Troy Lithia & Driveway – Suburban Mazda of Troy Hiring:
Operations Development Program Full‑time hours are Monday to Saturday, 8-5 Onsite position Salary:
Starting at $60,000 during the 3‑month training period. After training, you become eligible for bonus objectives and salary increases based on performance. Provide support to dealership departments (Sales, Service, F&I, Back Office, and more!)
Lithia & Driveway is one of the largest and fastest-growing automotive retailers in North America, with 400-450 dealerships across the U.S., U.K., and Canada, providing customers a seamless online and in-store experience. Kickstart your career with hands‑on experience at a fast‑paced, innovative company. You will be able to partner with dealership teams to develop real‑world skills while helping drive operational efficiency and customer satisfaction.
The DART Ops program is more than a rotation — it's a community. We develop the next generation of LAD leaders by bringing together high‑potential, culturally aligned individuals ready to grow and make an impact. DART is a talent network and cultural incubator — offering hands‑on store experience, real leadership development, and a connected group committed to excellence.
What You'll Do- Dive into core dealership operations with hands‑on experience in Sales, Service, Parts, Back Office, and F&I
- Master daily store workflows through structured onboarding, shadowing top performers, and owning real responsibilities
- Strengthen customer, business, and operational acumen by working across multiple departments
- Collaborate directly with store and regional leaders through coaching, workshops, and strategic meetings
- Complete the program with deep dealership expertise and a clear, accelerated path focused on leadership potential
- An associate's degree (or higher) and a strong desire to grow your career
- Clear, confident communication skills and the ability to listen actively
- Professionalism, reliability, and strong attention to detail
- A fast‑learning, adaptable mindset with solid problem‑solving abilities
- A collaborative, ownership‑driven attitude and openness to feedback
The full salary range for this position begins at $60,000 during the 3‑month training period. After training, you become eligible for bonus objectives and salary increases based on performance. This is based on skills, qualifications and experience, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.
We offer a comprehensive benefits package designed to support you and your family, including:
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long‑Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
Additional information about our Total Rewards benefits can be reviewed on our careers site at to
About UsAt Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle‑ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and Green Cars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.
High School graduate or equivalent, 18 years or older required. We are a drug‑free workplace.
We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex,…
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