Parts Advisor

Dealership:

L0422 Suburban CDJR of Troy Suburban CDJR Troy If you're ready to be part of something bigger, to be seen, supported, and celebrated — apply today. Your future is waiting in the fast lane.

We're looking for a Parts Advisor who thrives in a fast-paced environment, loves solving problems, and believes that customer service isn’t a department — it’s an attitude.

What You'll Do Establish and maintain good working relationship with Wholesale and retail customers

Assist all customers promptly and professionally including retail and service. Communication must be clear and concise.

Maintain parts inventory, including stocking shelves, organizing bins, binning new parts and recording the location, conducting perpetual bin audits, and maintain special order bins.

Maintain a delivery board with departure times and destinations

Maintain a detailed delivery log when handling returns and funds

Assist in Physical Parts Inventory annually

Deliver parts to technicians or part recipient; pull orders for counter persons when necessary

Maintain clean and organized work area; all materials stored below the counter area Immediately notify parts manager of damaged parts or shortages

Answer telephone and greet customers in a friendly and professional manner in accordance with Incoming Telephone Call (ITC) standards

Complete all applicable Lithia and manufacturer training required for certification

Sweep floors and empty trash containers daily, and maintain a clean parts department

Maintain clean delivery vehicle. Drive cautiously and safely staying within the laws of the road Other duties as assigned

What You'll Bring Strong attention to detail

Sense of urgency

Excellent communication

Acceptable driving record and a valid driver's license in your state of residence

We offer a comprehensive benefits package designed to support you and your family, including:

Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTOShort and Long-Term Disability Paid Life Insurance
401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs Additional information about our Total Rewards benefits can be reviewed on our careers site  pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.

About UsAt Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and Green Cars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.