In-Home Sales & Tech Support

This is a local, in-home field role requiring daily travel to customer residences – not Remote.

Pay Rate: $21.95 hourly + mileage reimbursement + phone stipend + sales commission

Full-Time
Schedule: 5 days/week –

Hours:

12:05pm to 9:00pm

We’re looking for In-Home Sales & Tech Support to work during our busiest hours. This is an entry-level role, ideal for someone starting their career, who enjoys talking to people and wants hands-on sales experience.

As a Field Sales Representative, you’ll be on the front lines helping customers through our Serve, Solve, Sell™ approach. You’ll start with paid training to prepare you to work independently in the field.

You’ll learn our products and gain hands-on sales experience while building skills in communication, negotiation, and problem-solving. Ongoing coaching and mentoring will support your growth and help you stay confident and tech-savvy.

In the field, you’ll consistently put the Serve, Solve, Sell™ model into action by:

• Serve:
  • Meet customers in-home, in-office, or wherever they are. Asurion will pre-schedule customer interactions, so you have the opportunity to effectively meet and surpass your sales targets.
  • Provide exceptional customer service throughout the entire interaction, always prioritizing the customer first.
• Solve:
  • Utilize your expertise to address and resolve customers’ tech issues, provide an understandable solution, regardless of their tech knowledge
  • Ensure customers leave with a resolution that works and a product that addresses their future tech needs.
• Sell:
  • Leverage Asurion’s growing range of products to offer tailored solutions to customers.
  • Listen actively to identify customer needs and position products uniquely to meet those needs.
  • You’ll use strong negotiation and communications skills – you know how to make a smooth pivot, and are highly motivated to get it right and make the appropriate sale

• Comfortable working in a sales environment with set targets
• A valid driver’s license and satisfactory driving record with at least 1 year driving experience
• Ability to provide proof of valid car insurance (excluded: Manhattan)
• A personal vehicle (excluding motorcycles). Customer service appointments are located in neighborhoods and cities surrounding your inventory warehouse. The maximum expected travel distance is 120 miles, one-way.
• Work a varied 5-day week schedule designed to meet customers on their timeline – this will include evenings, weekends and holidays
• A personal cellphone to keep in the know while on the job
• Must be comfortable working around household pets
• Efficient, adaptable, goal-oriented and persuasive communication skills
• Open-minded with a passion for learning a wide range of skills that will carry through a variety of career paths
• Naturally outgoing individual who thrives in human interaction
• Note:
  
  Work hours may vary based on business needs and market demand. While a standard schedule is provided, flexibility may be required.

• Base hourly rate is guaranteed for all hours worked and paid bi-weekly. Earned pay can now be accessed early!
• Uncapped commissions based on your sales performance paid bi-weekly
• Mileage reimbursement based on IRS guidelines paid weekly
• 35 dollar phone stipend paid monthly
• 3-4 weeks paid training where your success is our top priority

Asurion is a global tech solutions industry leader that creates a work culture where employees are valued, regardless of their level or position. Our products and services help 350M+ customers worldwide. Through interactions with customers, our experts demonstrate integrity in serving, solving and selling with expectations to listen to the customer’s needs, provide accurate information and conduct themselves in a way that is consistent with Asurion's values.

At Asurion, employee health and safety are our top priority. Meeting customers at their homes creates a great customer experience. So, we work hard to ensure all employees feel safe doing their work.

#INDDES