Associate Account Manager - Branded Promotional Merch

Associate Account Manager

We believe our people set us apart. They come from companies like Amazon, Microsoft, Nordstrom, Starbucks, and the sports world, bringing energy, bold ideas, and a willingness to dive into the unfamiliar. They make BDA the top global Merchandise Agency to work for.

The Associate Account Manager role is a foundational entry point into a career in sales  will work closely with a high‑performing Sales Team to support the development and expansion of key enterprise client accounts and be fully responsible for hitting at minimum your quarterly budget goals. This position focuses on mastering pre‑sales activities, building industry and product knowledge, managing multiple client projects, and learning how to generate and nurture client relationships.

As you grow in this role, you’ll develop the skills and experience necessary to advance into a full account management or sales role within BDA. You’ll be part of a fast‑paced, creative environment that connects clients to impactful branded merchandise solutions.

This role follows a flexible onsite schedule and requires working onsite four (4) days per week, with one (1) remote day out of our Troy, MI office.

Sales Support & Pre‑Sales Activities (60%)

• Collaborate with Sales to support account planning and execution
• Assist in producing client presentations with creative merchandise ideas
• Prospect for new buyers and opportunities within assigned accounts
• Help develop and maintain accurate records of sales activity in Salesforce

Client & Project Coordination (20%)

• Coordinate multiple client‑facing projects, managing details like timelines, costs, logistics, and approvals
• Educate and guide clients through BDA's order process, compliance, and production timelines
• Ensure clear communication between clients and internal teams for a seamless experience

CRM & Data Management (20%)

• Log and track all sales and project activity in Salesforce
• Support in quoting, order status updates, and maintaining data accuracy

Industry & Sales Development

• Gain deep knowledge of the branded merchandise industry and BDA’s product offerings
• Understand supplier product mix, pricing structures, and margin strategies
• Attend industry events and customer meetings as needed to support account teams and increase exposure
• Other duties as assigned by direct manager and/or sales leadership

• Bachelor’s degree in marketing, communications, business, or a related field
• 1–2 years of experience in sales support, marketing, branded merchandise, or a related agency environment
• Strong communication and interpersonal skills with a client‑first mindset
• Meticulous attention to detail and high level of organization
• Eagerness to learn and grow within a dynamic, sales‑driven environment
• Self‑motivated, proactive, and adaptable to shifting priorities
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
• Salesforce experience is a plus

Base salary range: $68,000 to $72,500. Compensation is determined by geographic location, skills, education, and experience, with consideration of internal equity. The salary range is one component of BDA’s total compensation and rewards programs, which includes:

• Robust paid time off, vacation, a paid volunteer day, holidays, and summer Fridays
• Health benefits:
  
  medical, dental, vision, life, and AD&D insurance
• Retirement plan: 401(k)
• Tuition reimbursement
• Mental health and financial wellness programs
• Professional development opportunities, including tuition reimbursement
• Incentive compensation for certain revenue‑generating positions

BDA Inc. is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by federal, state, or local law.