Associate Account Manager - Branded Promotional Merch

Associate Account Manager – Branded Promotional Merch

Most companies claim to have the best people. We say to them, "Keep dreaming." Our people are second to none. They set us apart with their entrepreneurial spirit and ambition. They come to us from the likes of Amazon, Microsoft, Nordstrom, Starbucks and the sports world, bringing energy, bold ideas and a willingness to dive into the unfamiliar. It's our people that make BDA the top global Merchandise Agency to work for.

The Associate Account Manager role is a foundational entry point into a career in sales  will work closely with a high‑performing Sales Team to support the development and expansion of key enterprise client accounts and be fully responsible for hitting at minimum your quarterly budget goals. This position focuses on mastering pre‑sales activities, building industry and product knowledge, managing multiple client projects, and learning how to generate and nurture client relationships.

As you grow in this role, you'll develop the skills and experience necessary to advance into a full account management or sales role within BDA. You’ll be part of a fast‑paced, creative environment that connects clients to impactful branded merchandise solutions.

Flexible onsite schedule in Troy, MI. You will work onsite four (4) days per week, with one (1) remote day from the Troy, MI office.

• Collaborate with Sales to support account planning and execution.
• Assist in producing client presentations with creative merchandise ideas.
• Prospect for new buyers and opportunities within assigned accounts.
• Help develop and maintain accurate records of sales activity in Salesforce.

• Coordinate multiple client‑facing projects, managing details like timelines, costs, logistics, and approvals.
• Educate and guide clients through BDA's order process, compliance, and production timelines.
• Ensure clear communication between clients and internal teams for a seamless experience.

• Log and track all sales and project activity in Salesforce.
• Support in quoting, order status updates, and maintaining data accuracy.

• Gain deep knowledge of the branded merchandise industry and BDA’s product offerings.
• Understand supplier product mix, pricing structures, and margin strategies.
• Attend industry events and customer meetings as needed to support account teams and increase exposure.
• Other duties as assigned by direct manager and/or sales leadership.

• Bachelor’s degree in marketing, communications, business, or a related field.
• 1–2 years of experience in sales support, marketing, branded merchandise, or a related agency environment.
• Strong communication and interpersonal skills with a client‑first mindset.
• Meticulous attention to detail and high level of organization.
• Eagerness to learn and grow within a dynamic, sales‑driven environment.
• Self‑motivated, proactive, and adaptable to shifting priorities.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook).
• Salesforce experience is a plus.

Base salary range: $68,000 to $72,500. Total compensation may include benefits such as robust PTO, vacation, a paid volunteer day, holidays and summer Fridays, medical, dental, vision, life, AD&D insurance, 401(k), tuition reimbursement, mental health and financial wellness programs, and professional development opportunities. Certain revenue‑generating positions may be eligible for incentive compensation.

BDA Inc. is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by federal, state, or local law.

Must be 18 years or older to apply.