Account Manager

Location: Troy, Michigan (Hybrid Schedule | Relocation Not Available)

Salary Range: $80,000 – $95,000 Base Salary + Annual Bonus Potential

MS Companies is seeking an Account Manager on behalf of a stable, globally established automotive manufacturing organization supporting OEM and Tier-1 customer programs throughout North America.

This role will support a collaborative commercial operations and customer account team responsible for managing RFQ activity, quote coordination, customer communication, and ongoing account support within a fast-paced automotive manufacturing environment.

The ideal candidate will possess prior experience supporting automotive supplier or manufacturing customer accounts, commercial operations, quoting processes, or program coordination activities. This individual will serve as a key liaison between customers and internal teams while helping ensure timely execution of customer requests, quoting activity, engineering changes, launch support, and ongoing account management responsibilities.

This opportunity is well-suited for candidates who thrive in customer-facing manufacturing environments and who possess strong organizational skills, professional communication abilities, and a proactive, solutions-oriented mindset.

This hybrid position is based in Troy, Michigan, with in-office collaboration expected Tuesday through Thursday and remote flexibility on Mondays and Fridays. Limited overnight travel may occasionally be required.

• Minimum 2–4 years of experience within automotive manufacturing, supplier sales support, account management, commercial operations, customer service, quoting, or related customer‑facing manufacturing environments
• Prior experience supporting RFQ processes, quote coordination, pricing activities, or customer commercial support functions
• Experience supporting OEM and/or Tier‑1 automotive customer accounts preferred
• Strong understanding of customer communication, manufacturing workflows, engineering changes, and account coordination processes
• Proficiency within Microsoft Office, including Outlook, Excel, PowerPoint, and reporting/documentation functions
• Experience working within ERP, CRM, quoting, or proprietary business systems
• Strong organizational skills with the ability to manage multiple priorities, deadlines, and customer requests simultaneously
• Professional verbal and written communication skills with both customers and internal cross‑functional teams
• Self‑motivated and proactive with strong follow‑through and accountability
• Must be authorized to work in the United States without sponsorship

• Experience with in automotive supplier, Tier‑1, Tier‑2, or OEM manufacturing environments
• Experience supporting customer launches, production programs, engineering changes, or commercial operations activities
• Familiarity with customer portals, quoting systems, or automotive commercial processes
• Experience utilizing Oracle, SAP, Salesforce, Plex, or related ERP/CRM systems
• Experience supporting automotive plastics, engineered components, injection molding, fastening systems, or related manufacturing products
• Ability to professionally manage customer expectations and maintain strong working relationships
• Bachelor’s degree in Business, Supply Chain, Engineering, Manufacturing, Marketing, or related field preferred
• Interest in long‑term career growth within a stable manufacturing organization

• Coordinate RFQ activity, quote preparation, pricing documentation, and customer commercial support activities
• Serve as a liaison between customers and internal departments regarding customer requests, engineering changes, quote activity, production support, and ongoing account coordination
• Maintain and update commercial documentation, quote records, customer information, and reporting metrics within internal business systems
• Monitor customer communications, open items, and commercial activities to ensure timely follow‑up and completion
• Collaborate cross‑functionally with Sales, Engineering, Manufacturing, Operations, Estimating, Accounting, and Program Management teams
• Support launch…