Field Account Manager- Industrial & Trades- Lansing, MI

Preferred Qualifications

As a Field Account Manager – Industrial & Trades, covering Lansing, MI, you will be responsible for selling MRO (maintenance, repair, and operations) supplies along with Jan/San products (Janitorial and Sanitary Supplies) to an established portfolio of customers, while also prospecting new business, driving sales and growth, and building strong relationships. This position offers a competitive base salary plus sales incentive bonus, laptop, cell phone, and mileage reimbursement.

• Proactive sales professional with strong organizational skills
• Ability to prioritize selling activities and administrative tasks
• Ability to build and maintain strong relationships with customers, vendors, and internal team members
• Develop and execute a strategic sales plan to manage existing customer base
• Experience with consultative/solution selling preferred
• Proficiency in Salesforce or similar CRM
• Proven ability to meet or exceed sales goals
• 3+ years of B2B field sales experience

Exceeds sales and profit targets in a designated territory by implementing sales and marketing programs and establishing both short and long‑term sales strategies. Drives growth by securing profitable new accounts through industry research, networking, and proactive prospecting. Requires operation of a personal vehicle more than 50% of the work week, with MVR verification.

• Manage sales and customer retention initiatives efficiently to enhance overall sales performance, profitability, and customer satisfaction, while overseeing planning, forecasting, and reporting of sales activities and competitive pricing tactics.
• Generate a strategic sales call schedule and engage in face‑to‑face customer visits to identify vital opportunities and enhance sales revenue through the promotion of value‑added solutions.
• Identify, develop, and maintain a pipeline of qualified accounts to meet or exceed total sales and margin plans using the company‑designated CRM.
• Focus on new account opportunities by using effective cold‑call strategies to facilitate territory account growth.
• Implement approved sales strategies to achieve targeted sales outcomes and foster valuable customer relationships, maintaining industry‑specific product knowledge and specialized service expertise.
• Utilize Salesforce reporting and data analysis to identify territory opportunities for sales and revenue growth objectives.
• Review customer portfolio to identify and drive action with underperforming accounts.
• Collaborate with inside sales to support business growth and development.

Identifies key barriers/core problems and applies problem‑solving skills to handle complex situations. Troubleshoots and resolves complex problems. Makes decisions under conditions of uncertainty, sometimes with incomplete information, producing effective end results. Performs assignments independently with limited instruction, determines and develops solutions, and may oversee projects including planning, assigning, monitoring, and reviewing progress and accuracy.

Typically located in a comfortable environment with regular exposure to moderate physical discomfort such as dust, fumes, or odors. Mostly sits or stands/walks; occasional lifting of moderate weight (8–20 pounds). Overnight travel less than 10% of the time.

• BS/BA in a related discipline required.
• Generally 5–8 years of experience in a related field OR MS/MA and generally 3–5 years of experience in a related field.
• Certification required in some areas.

HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.