Sales & Business Development Manager; Vehicle Interior & Comfort Systems Job Troy area,Michigan USA,Sales

Position: Sales & Business Development Manager (Vehicle Interior & Comfort Systems)

Job Summary

The Sales & BD Manager will facilitate new customer account development, manage new sales with current customers, and manage current customers/sales. The Sales & BD Manager's primary responsibility is to secure new business while maintaining and expanding current business with key customer accounts. Additionally, the Sales & BD Manager uses technical knowledge of product offerings to support and build Nidec sales.

Job Responsibilities

Find new opportunities to grow and expand business for company wide future growth. Identify target customers and prepare sales strategy to achieve the sales target. Identify product segments to target specific customers. Collect market/competitor information and provide feedback to Sales Department Head and/or Sales Director to collaborate on sales strategy.

Seek and secure new business opportunities with key customer accounts.

Maintain and expand existing business with customer accounts.

Liaison between customer demands and plant demands.

Manage sales forecasts and resolve commercial issues with key customer accounts.

Resolve all issues to the complete satisfaction of the customer and Nidec.

Create a database of customer knowledge that will help Nidec build a sales strategy to meet current and future customer needs.

Work closely with R&D/AE on promotion of products to existing and/or potential new customers, elaborate technical proposals / technical review discussions, and related activities that Sales and R&D should pursue together to grow the business.

Work directly as Sales & BD Manager and customer contact and provide detailed feedback into Nidec organization from customers.

Travel to manufacturing location globally with customers to support future launches and current production issues.

Lead all business activities and understand all customer requirements, including commercial, engineering, prototype, quality, and production requirements.

Process orders, manufacturing requests, ordering purchase products, and delivery date management.

Act as the "voice of the customer" within the organization to ensure that the customer's requirements are met and exceeded.

Work with the other region's GKAM/LKAM and AMEC HQ Sales to enhance the global Nidec sales.

Manage customer sales from conception phase through the end of service obligations; ensure that customer long and short term expectations are met; focus on program tracking, profit improvement, and customer satisfaction throughout the life of the projects.

Track customer "Key Performance Indicators" including revenue and profitability improvements to meet NAMA sales short and long term sales plan as well as personal goals. Use internal reporting system to track sales growth, opportunities, product performance, and value per customer. Update short- and long‑term sales plan by reflecting KPI tracking results with VP of Sales and BD. Manage pricing policies. Create a sales plan and monitor results (revenue for monthly/quarterly/fiscal year).

Work with customer and internal departments for collection issues.

Take responsibility stated for this position in the procedures and work instructions of the sales system. Assure compliance of activities regarding sales price, as defined in the procedures and work instructions. Make periodical revisions of the procedures and work instructions before due or earlier as required. Propose improvements to the process in the sales system.

Follow safety requirements of the daily job. Use personal protection equipment if required. Report unsafe conditions within the job scope. Follow ergonomics recommendations in the use of computer equipment.

Follow, direct, and facilitate 3Q6S guidelines to help NAMA reach Health, Safety and cost/goals and objectives. Practice (and lead by example) the rational use of company resources and eliminate as much waste as possible while performing daily job functions.

Additional Job Details

Competences required: Result-oriented, reliable and timely deliveries even under pressure; high level of personal initiative regarding problem solutions; ability to work flexible hours (frequent conference call outside normal working hours); strong leadership, organizational,…