Business Development Representative; BDC – Land Rover Troy

Position: Business Development Representative (BDC) – Land Rover Troy
Dealership:

L0780 Land Rover Troy Business Development Representative (BDC) – Land Rover Troy Suburban Land Rover Troy | Lithia & Driveway Be the First Impression. Set the Standard. Drive the Opportunity.

At Land Rover Troy, every customer interaction matters—and it starts with you. As a BDC Representative, you’re the voice and connection behind the brand, creating momentum that turns interest into appointments and appointments into long-term clients.

This is a fast-paced, high-impact role where your ability to communicate, organize, and follow through directly drives success for both the customer and the store.

What You’ll DoServe as the first point of contact for incoming sales inquiries (phone, internet, and leads)
Convert interest into firm, show-ready appointments for the sales team Maintain consistent follow-up with prospects to keep opportunities moving forward

Build and manage a clean, accurate customer database for retention and repeat business

Stay current on Land Rover products, pricing, and current offers

Partner with sales leadership to improve processes and customer experience

Handle inbound and outbound communication with professionalism and urgency

Identify and escalate customer concerns when needed

What You Bring Strong communication skills (phone confidence is key)
A natural sense of urgency and ability to manage multiple conversations at once

High attention to detail and organization

Comfortable working with CRM systems and technology

Goal-oriented mindset with a focus on results

Previous BDC, call center, or customer engagement experience is a strong plus

Why Land Rover Troy Represent a globally recognized luxury brand

Work in a structured, performance-driven environment

Be part of a dealership that values process, consistency, and customer experience

Grow your career within Lithia & Driveway, a Fortune 500 automotive leader

Compensation & Benefits Competitive pay with performance-driven incentives

Medical, Dental, Vision coverage

Paid Time Off & Paid Holidays
401(k) + Employee Stock Purchase Plan Paid Life Insurance & Short/Long-Term Disability Lithia Learning Center (ongoing training & career development)
Employee vehicle purchase discounts

Wellness programs

Who Succeeds in This Role People who are highly responsive and organized

Strong communicators who can build rapport quickly over the phone

Individuals who take ownership of their work and follow through

Team players who thrive in a structured, goal-driven environment

If you’re looking for a role where your effort directly impacts results—and you want to be part of a premium brand operation—apply today.
#J-18808-Ljbffr