Retail Sales - Lingerie - Somerset Collection

Job Overview

The ideal Lingerie Salesperson is passionate about fashion, fit and styling, understanding how these elements enhance customer confidence and comfort. They excel in building a loyal customer base through digital and in‑store interactions, offering personalized experiences based on trust and fit expertise.

• Bra fitting:
  Conduct bra fittings with customers in the fitting room by measuring for size and providing appropriate fit and style guidance. Nordstrom will provide training on the bra fitting process.
• Customer relationships:
  Build lasting relationships with customers by providing personalized service and honest feedback.
• Sales goals:
  Achieve sales goals in‑store and digitally using tools like text and social media.
• Continuous learning:
  Stay updated on fashion and product knowledge through trainings provided by Nordstrom and brand consultants.
• Team collaboration:
  Work collaboratively with the team to maintain a customer‑ready department through tasks like filling orders, stocking, re‑merchandising, price markdowns, and light cleaning.

• Communication and people skills:
  Excellent ability to connect with customers and contribute to a positive team environment.
• Empathy, sensitivity and body positivity:
  Providing a supportive and respectful environment during intimate apparel fittings for diverse customers of all shapes and sizes.
• Self‑motivation:
  Driven to achieve sales goals. Strong interest in using networking and technology to drive sales.
• Multitasking and organizational skills:
  Skilled in organization and prioritizing multiple tasks in a fast‑paced environment.
• Flexible availability:
  Willingness to work a flexible schedule based on business needs.

Continuous movement for 6–8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers. Frequent use of hands for grasping, fine manipulation, pushing and pulling. Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head. Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

$14.00 – $14.00 hourly. Commission varies by merchandise: apparel, shoes, and accessories sales typically range from 3% to 14.5%; beauty and men’s fragrance sales receive 3%. Employees are eligible for performance‑based incentives or bonuses.

• Medical, vision, and dental coverage
• Retirement and 401(k) options
• Paid time away (PTO) accruals and holidays
• Life insurance and disability coverage
• Merchandise discount
• EAP resources

Benefits and incentives eligibility may vary based on location, job level, classification, and length of employment.