Junior Sales Associate

Location :
Troy, MI

Status: Full-Time

Days: Monday through Friday

Hours: 9:00 AM – 5:30 PM

Scalamandré is seeking a dedicated and organized Junior Sales Associate to join our Troy, MI showroom team. This role is pivotal in supporting our clientele and providing luxury experience, specializing in our world-renowned fabric, wallcovering, and textile collections. You will assist in the sales process from initial textile selection through order completion, ensuring a seamless experience for the interior design trade.

The ideal candidate is a polished, detail-oriented professional with a passion for textiles and interior design, possessing the ability to balance client interactions with meticulous administrative and order-processing precision.

Client Relationship Management & Training

• Client Engagement: Greet and assist trade clients—including interior designers, architects, and decorators—within the showroom environment.
• Client Training: Learn to confidently train and guide clients on product collections, materials, custom capabilities, and design solutions.
• Showroom Presentation: Assist with showroom merchandising, sample organization, and the ongoing maintenance of luxury displays.
• Proactive Service: Support senior sales associates and showroom management with client follow-up, rapid response inquiries, and sample requests.
• Order Processing: Meticulously enter and process client orders, quotes, and payments accurately within the company system to ensure seamless execution.
• Order Expediting: Serve as a core point of contact for tracking order fulfillment, working closely with customer service and operations teams to expedite shipments and resolve delays.
• Logistics & Samples: Coordinate fabric sample shipping, transfers, memo memos, and cuttings for approval (CFAs), while managing product reserves.

• Showroom Rotation: Maintain the flexibility to travel and work between the primary New York showroom and a potential new showroom lease location at 200 Lex as needed.
• Brand Ambassadorship: Act as a consistent, professional representative of the Scalamandré brand across both physical showroom locations, market events, and product training sessions.

• Experience: 1–2 years of experience in luxury retail, showroom operations, interior design, hospitality, or a related field is preferred.
• Knowledge: A genuine passion for interior design, textiles, and decorative arts. General knowledge of the industry is highly valued (a bachelor’s degree in interior design, Fine Arts, or Business is a plus, but not required).
• Technical
  
  Skills:
  
  Proficiency in Microsoft Office Suite; experience with CRM platforms, sales reporting software, and order entry systems is a strong plus.
• Communication: Exceptional verbal and written communication skills, with a natural ability to build professional relationships and train clients on product lines.
• Organization: Meticulous organizational skills with a strong focus on documentation, order tracking, and "best-in-class" follow-up techniques.
• Mindset: A polished, professional presentation with a team-player attitude and the ability to multitask effectively between multiple fast-paced showroom environments.
• ICHRA - Health Insurance
• Vision Insurance
• Great Paid Time Off Policy

As a legendary American luxury brand, Scalamandré’s mission is to inspire interior designers with beautiful decorative textiles, wall coverings, trimmings and furniture of the highest quality. Scalamandré’s commitment to the art and craftsmanship of its products has been the company’s hallmark, and its clear sense of integrity has produced a rich heritage of uncompromising quality and excellence.

Long a destination for connoisseurs of classic…