Security Officer

Job Summary

Responsible for maintaining a safe and peaceful environment for all individuals on hospital property. Under general supervision and following standardized policies and procedures, responsible for maintaining a secure and orderly environment and protecting the grounds and off‑site buildings for Corewell Health, including the safety of all employees, visitors, and patients. This position may require Armed Security Officers to obtain Public Act 330 certification, arrest for misdemeanor offenses, and complete the Michigan State Police PA 330 certification requirements.

• Patrol campus on foot and in vehicle (or bike as assigned). Offer assistance such as unlocking doors inside or providing motor assistance outside; remain vigilant for suspicious activities and security violations.
• Accept and perform various duties at assigned post and assist patients, visitors, and employees. Enforce rules, regulations, and hospital policies as appropriate.
• Assist in the Security Operations Center monitoring phones, alarms, cameras, and radio traffic.
• Provide statistical safety and security reporting to internal customers and senior management regarding safety and security performance, improvement strategies/initiatives, and compliance issues as required.
• Complete assigned or self‑generated reports or logs daily on all activities, irregularities, and investigations; log all calls and lost articles. Send reports to managers and executives.
• Investigate suspected crimes on the hospital grounds and off‑site locations, prepare reports, and evaluate pertinent data and other necessary documentation. Cooperate with law enforcement on complaints.
• Provide security escorts and other assistance to employees, visitors, or patients as conditions warrant for safety or as assigned.
• Respond to routine inquiries, direct visitors to appropriate areas, and prevent unauthorized access to restricted areas.
• Use proactive non‑violent verbal de‑escalation skills to neutralize volatile situations involving patients, staff, and visitors without escalating the event into a violent incident.
• Assist nursing staff with physical management/ restraint of patients as ordered by a physician.
• In dealing with non‑patient aggressors, use defensive tactics and approved MCOLES force continuum if necessary to safeguard lives and well‑being of staff, patients, and visitors.
• May be required to possess, carry, and utilize Conduit Electronic Weapons, tasers, and other weapons in conjunction with the MCOLES force continuum as determined by Corewell Health policy.
• May provide CPR (Cardiopulmonary Resuscitation) / first aid in the event of a medical emergency on the grounds or in public areas until trained medical staff can arrive from the Emergency Department or Local Fire Department as per EMTALA law.
• Assist Emergency Department staff with Hazmat/Decontamination procedures including donning and doffing of PAPR’s/Tyvek suits and providing security and maintaining order in the decontamination area.
• Report and respond to incidents of fire and/or safety hazards.
• Inspect firefighting apparatus, extinguishers; help with regularly scheduled fire, disaster, and other emergency drills.
• Release patient remains to appropriate agencies or funeral homes.

• Diligently exercise Police Authority to arrest for both felonies and misdemeanors on Corewell Health property under Michigan Law (PA 330).
• Diligently exercise citation / ticket writing and ordinance enforcement authority under Michigan Law (PA 330) and local city ordinances.

• High School Diploma or equivalent.
• Minimum of two to three years of law‑enforcement related work experience as a police officer, hospital security, corporate security, reserve police officer, or military police.
• The ability to take charge and direct others in emergencies or other dangerous incidents.
• Electronic Control Devices (ECD) use – requires approval and authorization by the Director; requires a current Carry Pistol License (CPL) license and successful completion of the specialized Taser Training Course.
• Driver’s License – State of Michigan.
• Basic Life Support (BLS) – AHA, 90…