Residential Fiber Field Technician – Installations

OUR VALUES

At Ezee Fiber, our value lies in delivering
Speed, Simplicity, and Service
in everything we do. We empower our employees to move fast, work smart, and serve customers with excellence. Whether in the field, in the office, or behind the scenes, every team member plays a vital role in helping us provide fast, reliable, and straightforward connectivity solutions to the communities we serve. We are committed to building a culture of accountability, innovation, and customer focus—where everyone contributes to making Ezee Fiber the easiest and most trusted fiber provider in the industry.

We areseekinga skilled and customer-focused
Technician I, Field Ops-
Residential tojoin our team at Ezee Fiber. In this role, you willbe responsible for installing and activating fiber services at customer premises, ensuring high-quality service delivery and customer satisfaction. This is a position that is ideal for individuals eager to grow their technical skills in a fast-paced environment.

• Install fiber services at customer homes, including termination, splicing, and testing.

• Install, configure, and troubleshoot Customer Premise Equipment (CPE).

• Manage work orders independently, meet SLAs, and document job details.

• Perform splicing andidentifyfaults using fiber loss testing.

• Maintain inventory of tools and fiber components.

• Provide professional service and educate customers on fiber technology.

• Follow safety protocols and company policies during all field operations.

Education and Experience requirements:High school diploma or equivalent; technical certifications in fiber optics are a plus. Minimum of six (6) months to two(2) years of experience or training in fiber splicing and troubleshooting.

• Basic understanding of fiber optic systems and customerpremisesequipment.

• Strong attention to detail and willingness to learn.

• Ability to work outdoors in various weather conditions and perform physical tasks.

• Good communication skills and a team-oriented mindset.

• Valid driver’s license and clean driving record.

• Flexibility to work evenings, weekends, and holidays, and on callas needed.

Valid driver’s license

The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is require don a daily basisto analyze and interpret data, communicate, and remain in a stationary position for a significant amount theworkdayand frequently access, input, and retrieve information from the computer and other office productivity devices.

The associate is regularly required tomoveaboutthe office and around the corporate campus. The associate mustfrequentlymove up to 10 pounds and occasionally move up to 25 pounds.

OUTDOOR REQUIREMENTS

The physical requirements described here and representative of those that must be met by an associate to successfully perform the essential functions of the job.

While performing the duties of the job, the associate isrequiredon a daily basisto work outdoors invariousweather conditions, including extreme heat, cold,rainor wind.

Stand, walk, bend, stoop, and kneel for extended periods of time. Lift, carry, push, or pull objects weighing up to 20 pounds as needed. Tolerate exposure to noise, dust, fumes, and uneven or slippery surfaces. Wear required personal protective equipment (PPE) during all applicable tasks.

Standard daily travel to assigned territories isrequiredfor this position (up to 30% of the time within a 10-mile radius)

• Competitive compensation package
• Health, Dental and Vision insurance
• 401k match
• Paid time off and other generous benefit programs
• Tuition reimbursement

At Ezee Fiber, we are committed to fostering a diverse and inclusive environment where innovation thrives. As the
Technician I, Field Ops
- Residential
,you will play a critical role in building a new function that directlyimpactsour company’s growth and success. Join us and shape the future of the telecommunications industry with a team dedicated to excellence and innovation.
* We are seeking candidates that are legally authorized to work in the United States, without Sponsorship.