Engineering Tech

Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, Michigan, United States of America

Posted Tuesday, May 12, 2026 at 4:00 AM

Resort Maintenance Technicians perform routine and preventative maintenance to maintain the physical integrity of Grand Traverse Resort and Spa. The position will conduct building repairs and are responsible for cleanliness and upkeep of property buildings, offices, guest rooms, pools, facilities, equipment, & various utility systems. Maintenance Technicians complete work orders and provide quick responses, follow‑through and excellent customer service to guests, residents, members, and departmental areas within the resort.

Technicians report to and take directions from the engineering management team which includes Engineering Supervisors, Assistant Director of Engineering, and the Director of Engineering. In this position, you will have an opportunity to gain the needed skills to become a Tech III and give the opportunity to work towards your EPA refrigerant handling certification.

• Respond to maintenance requests, assess the problem, and repair or refer the situation on to a supervisor for further action in a timely manner
• Schedule appropriate downtime repairs around the use of our guests and use of the facility
• Perform minor repairs and service plus assist in major repairs of HVACR and related equipment and systems which includes: (boilers, domestic hot water systems, kitchen equipment, rooftop equipment and all related mechanicals
• Perform all Preventative Maintenance on above equipment which includes: (cleaning, painting, filter changing, lubrication, sanitary systems and snaking out drains
• Implement electrical setups for large and small groups
• Assist Tech III with running diagnostic tests on resort equipment
• Learn to interpret test results and repair or recommend action to be taken
• Document and log all equipment operation and service records
• Assist as part of the First Response team during emergencies
• Ensure repairs meet all state and local codes and are performed in a workmanship like manner
• Provide leadership, guidance, and training for Tech I employees
• Be responsible for the condition of all facility assigned tools and equipment including vehicles
• Maintain open line of communication with supervisor
• Respond to mobile radio requests using professional radio etiquette. Be responsible for the condition of personally assigned mobile radio
• Maintain superior working relations with internal and external customers while providing a memorable experience
• Ensure personal accountability for all work duties, assignments, and performance expectations
• Lead by example by displaying a readiness to respond positively to instruction and procedures
• Provide and receive feedback in a positive manner, earning respect from others by consistently displaying a positive attitude and behaviors
• Ensure work is completed in a safe manner, conscious of standard operating procedures, and use of personal protective equipment
• Adhere to uniform and personal appearance standards set forth by the Employee Handbook
• Exemplify and model GTRS Core Values
• Adhere to and ensure employee accountability for GTRS policies, procedures, and standards
• Comply with all workplace health and safety operating and reporting procedures including OSHA and MIOSHA
• All other duties as assigned

• 18 years of age and have a High School diploma or GED
• Valid Michigan driver’s license and insurable through GTRS insurance policy
• Experience working with computer work order systems and Microsoft operating systems
• Certified Pool Operator (CPO) certification or ability to obtain within first year of employment
• General knowledge of plumbing, refrigeration, H.V.A.C. and electrical is required
• 2 years of experience working in a hotel, condo or institutional maintenance department is preferred

• Knowledge of machines and tools, including their designs, uses, repair, and maintenance
• Provide and receive feedback in a positive manner, earning respect from others by consistently displaying a positive attitude and behaviors
• Team oriented with strong…