Counseling Coordinator

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Full Time Salary Full-Time CHN Oakland, Troy, MI, US

5 days ago Requisition

Salary: $46,280.00 Annually

About Community Housing Network

Community Housing Network (CHN) is a nonprofit organization committed to providing homes for people in need through proven strategies of homeless prevention, housing assistance, affordable housing development, community education, advocacy, and referrals. Since 2001, CHN has served as the leading housing resource nonprofit organization in southeast Michigan and serves thousands of families and individuals annually who are facing homelessness, people with disabilities, low‑income households, and other vulnerable Michigan residents.

Community Housing Network is building thriving communities and overcoming homelessness and housing instability through a work environment dedicated to empowering a work/life balance success through our Core Values:
Inclusion, Integrity, Innovation and Passion.

Community Housing Network provides excellent employment opportunities with competitive salaries and a comprehensive benefit package. All full‑time employees enjoy a rich package of benefits including:

• Health Insurance
• Vision
• Health Care and Dependent Care Flexible Spending
• 401k
• Life Insurance
• Long Term Disability Insurance
• Voluntary Products:
  Short Term Disability Insurance, Life Insurance, Pet Insurance, Hospital Indemnity, Critical Illness, Accident
• Generous Vacation and Medical Leave Time

Community Housing Network is an equal‑opportunity employer recognized by the Detroit Free Press as a Top 100 Workplace and honored as a Crain’s Cool Place to Work.

Department:
Housing Resources

Reports to:

Housing Resources Coordinator Supervisor

Salary: $46,280 per year

Community Housing Network (CHN) is seeking a Housing Counseling Coordinator to support a grant‑funded initiative assisting low‑income homeowners with Property Tax Exemption (PTE) applications and facilitate workshops. This role provides direct client services, outreach, and program coordination aligned with grant outcomes.

• Assists with the development and implementation of CHN’s Home ownership Education programming, procedures, curriculum, presentations, and marketing materials.
• Provides individual participant/household counseling using the following techniques and tools:
  • Interviews participants in a confidential manner to obtain basic information about the participants and their housing needs.
  • Applies a working knowledge of applicable mortgage and real estate laws and regulations.
  • Assists participants with credit counseling, household budget preparation, and document assembly applications as necessary.
  • Assist participants in developing an individual participant action plan while monitoring the participants’ progress toward meeting their goals.
• Manages participant files and paperwork.
• Maintains current and accurate participant data in the web‑based case management system, recording case notes and time spent.
• Provide one‑on‑one assistance completing PTE applications, including document collection and eligibility review.
• Deliver housing navigation, referrals, and financial empowerment support.
• Plan and facilitate housing clinics and workshops.
• Conduct outreach and build partnerships with community organizations and local government.
• Track services and outcomes in program databases.
• Support program development, compliance, and reporting.

• Bachelor’s degree in social work or human services related field preferred; or five years of human service‑related experience and/or training, or equivalent combination of education and services.
• HUD Housing Counseling Certification or willingness to obtain.
• Thorough understanding of real estate, banking, mortgage, and credit products and laws;
  Knowledge of current foreclosure laws and procedures;
  Knowledge of consumer protection laws and practices;
  Knowledge of consumer financial assistance programs;
  Solid understanding of the components of personal budgets and budgeting…