Dispatcher - Final Mile

DISPATCHER What you will be doing:

• Logs all orders booked and all work performed onto dispatch sheet
• Dispatches all runs in a timely manner to ensure deliveries are made as scheduled
• Moves loaded and empty containers to and from the rail in order to meet pre‑scheduled cut‑off times for export loads and to prevent storage charges for inbound loads and empties
• Maintains an accurate inventory of equipment
• Provides customers with accurate and timely information regarding activity and equipment inventories
• Assists in billing by writing up cover sheets and matching with work orders or delivery orders
• Assists Terminal Manager in all phases of managing the operation
• Compiles list of available vehicles
• Assigns vehicles according to factors such as length and purpose of trip, freight requirements, and preference of user
• Issues keys, record sheets, credentials, and equipment to drivers
• Records time of departure, destination, cargo, and expected time of return
• Investigates overdue vehicles
• Directs activities of drivers by two‑way radio
• Tracks in‑transit shipments
• Confers with customers to expedite or locate missing, misrouted, delayed, or damaged merchandise
• Maintains record of mileage, fuel used, repairs made, and other expenses
• Establishes service or delivery routes
• Other duties as required and assigned

• Minimum 6 months related experience and/or training
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manual
• Ability to write routine reports and correspondence
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Job Duties as documented in this job description are considered “Essential Functions” and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform “Essential Functions” of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the “Essential Functions”.