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Office Administration-CSR

Job in Troy, Lincoln County, Missouri, 63379, USA
Listing for: Troyonthemove
Full Time position
Listed on 2026-07-14
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Admin Assistant, Office Assistant
Salary/Wage Range or Industry Benchmark: 15 - 22 USD Hourly USD 15.00 22.00 HOUR
Job Description & How to Apply Below
  • Answer incoming calls and greet customers with a warm, helpful attitude
  • Schedule and manage service appointments for our technicians using our scheduling software (Field Routes)
  • Communicate daily with our team of technicians to coordinate routes and job details
  • Follow up with customers on quotes, service confirmations, and reminders
  • Handle billing questions, process payments, and update customer account records
  • Respond to customer emails and online inquiries in a timely, professional manner
  • Assist with maintaining accurate customer files and service history
  • Support office operations — ordering supplies, filing, and general administrative tasks
  • Help manage the office's calendar and coordinate technician schedules
  • Occasionally assist with reviews, follow-up outreach, or other customer touchpoints
What We re Looking For
  • A friendly, clear phone voice and genuine care for customer satisfaction
  • Strong organizational skills and attention to detail
  • Comfortable learning new software/scheduling systems
  • Ability to multitask in a fast-paced small office environment
  • A team player who takes ownership of their work
  • Paid time off
  • Simple IRA (for full-time employees)
  • Friendly, family-oriented work environment
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