Engineering Systems Analyst

• Provide Teamcenter 4-Tier and Active Workspace operational support
• Resolve user access, authentication, role permission, ACL, data model, and client-side performance issues
• Monitor system logs, trace files, database queries, syslogs, and error dumps for root-cause analysis
• Maintain, configure, and troubleshoot Teamcenter workflows
• Diagnose Teamcenter Rich Client and Active Workspace issues
• Support software deployments, system health checks, patches, fixes, upgrades, and migrations
• Escalate complex infrastructure or core software issues to infrastructure teams, support teams, and Siemens GTAC
• Translate stakeholder requirements into functional Teamcenter configurations
• Create and update user guidelines and internal knowledge base articles
• Coordinate system upgrades, patches, and integration testing
• Train business users on data governance, change-process execution, Teamcenter Visualization, and CAD visualization best practices
• Deliver change-management training for new hires and quarterly refresher courses through IAC University
• Process, triage, and resolve Engineering Systems help tickets
• Support Siemens NX, CATIA V5/V6, AutoCAD, Teamcenter Data exchange, OEM Teamcenter, and database environments
• Troubleshoot CAD data saving, loading, check-in/check-out, structure management, geometry syncing, attribute mapping, and local client configuration
• Ensure software installation, updates, and availability for design and engineering groups
• Maintain CAD computer and laptop inventory
• Support Teamcenter integrations, Teamcenter Visualization, and OEM CAD environments including GM, Ford, Honda, and Nissan
• Learn and support additional CAD and engineering tools as business needs evolve

• Bachelor’s degree in Information Technology, Computer Science, Mechanical Engineering, or Industrial Engineering, or equivalent practical experience
• 3+ years of hands-on experience supporting enterprise PLM environments, specifically Siemens Teamcenter
• Strong understanding of Product Lifecycle Management methodologies and Engineering Change Management structures
• Proficiency with Teamcenter configuration, data modeling, workflow designer, ACL rules, queries, reports, and organization management
• Working knowledge of SQL and database troubleshooting
• Excellent problem-solving abilities
• Strong cross-functional communication skills
• Customer-centric approach to internal IT support
• Familiarity with CAD and ERP integrations, including Siemens NX and SAP
• Experience supporting CAD tools such as CATIA V5/V6, NX, or related OEM Teamcenter environments
• Experience developing training materials, user documentation, or internal knowledge base content

Demonstrates expertise in Teamcenter operational support, configuration, and troubleshooting, with a strong focus on Product Lifecycle Management methodologies and CAD integrations. Proficient in user training, documentation development, and cross-functional communication to enhance internal IT support.

• Teamcenter Configuration
• Product Lifecycle Management
• SQL Database Troubleshooting
• CAD Tool Support
• Cross-Functional Communication

• Teamcenter Configuration
• Data Modeling
• Workflow Designer
• ACL Rules
• SQL
• Database Troubleshooting
• Engineering Change Management
• Teamcenter Visualization
• CAD Data Management
• User Documentation Development

• Problem-Solving
• Customer-Centric Approach
• Training Development

• Product Lifecycle Management
• Engineering Change Management
• CAD Integrations
• OEM Teamcenter Environments
• Data Governance

• Siemens Teamcenter
• Siemens NX
• CATIA V5/V6
• AutoCAD
• SAP