Division Customer Director

Responsibilities

• Support the successful development and launch of new technology products for key customers.
• Ensure all timing milestones are met, in coordination with Project Management.
• Define worldwide Sales Division strategy for the customer in charge.
• Ensure deployment in Regions and Product Groups.
• Drive specific system/module product interests from the customer.
• Organize roadmap exchanges to define the Division vision for the customer.
• Coordinate all Regions/Product Group strategies and activities related to the customer in charge.
• Identify decision‑making actors and rules on the customer side.
• Gather and share all useful information with concerned Regions/Product Groups and functional networks.
• Develop an intimate relationship with key decision makers in customers’ purchasing, engineering and marketing organizations at senior level.
• Be the customer’s central contact for information concerning the organization, key people, new vehicle launches, production plans, etc.
• Ensure achievement of Division sales performance for the customer in charge in line with agreed targets.
• Be the preferred interface between the customer and the Division.
• Drive global negotiations with the Customer: business acquisition; annual productivity, market effects.
• Manage communication at second level in case of crisis, protect customer’s relationship.
• Coordinate important customer visits.
• Take advantage of customer intimacy to promote and develop sales for each Product Group.
• Tailor the sales messages based on a customer’s business and individual attributes.
• Take control in guiding the customer to a recommended action by discussion of alternatives.
• Promote appropriate innovative products, modules and systems.
• Coordinate and organize lobbying activities and manage multiple Product Group RFI/RFQ’s.
• Contribute to / initiate Innovation Tech Days in cooperation with Product Marketing and R&D.
• Lead the Division interfacing with the customer.
• Drive and challenge the Customer Development Plan (CDP) process for customers in the Division.
• Assess appropriate sales competences and performance of the network.
• Participate in the recruitment process.

• Bachelor's Degree in Business or related field required.
• Electrical or Mechanical Engineering degree is a plus.
• 10 years of automotive sales experience.
• Experience with American‑based OEMs.
• Financial background is a plus.
• Understanding of Electronics is preferred.
• Demonstrated track record of building strong internal and external networks.
• Strong negotiation experience.
• Electronic sales a plus.
• Project management experience a plus.
• Flexibility to travel as needed.