Service Administrator

Lithia Motors -  - Responsibilities:
Create, track, and close out customer work orders and repair tickets in collaboration with the Service Manager;
Billing & invoicing:
Compile paperwork, price services, process invoices, and handle basic bookkeeping or purchase order tracking;
Greet clients, field incoming calls or emails, schedule appointments, and assist in resolving service-related complaints;
Resource & Inventory Coordination:
Track parts availability, order necessary supplies, and manage technician timesheets;
Reporting & Documentation:
Maintain detailed customer records, warranty claims, and service logs using CRM systems