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Enterprise CSM: Lead Adoption, Retention & Value
Job in
Troy, Rensselaer County, New York, 12183, USA
Listed on 2026-08-22
Listing for:
Trustpilot
Full Time
position Listed on 2026-08-22
Job specializations:
-
Business
Customer Success Management
Job Description & How to Apply Below
Trustpilot is seeking a Senior Customer Success Manager in New York to own a portfolio of high-value customers. You will lead strategic onboarding, drive product adoption, and deliver measurable business value for executive sponsors.
You will ensure strong customer health, renewals, and advocacy while collaborating with cross-functional teams to capture feedback and influence product roadmaps. Strong communication and data-driven insight are essential.
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