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Global ML Customer Success Manager - Lead, Pre/Post-Sales
Job in
Troy, Rensselaer County, New York, 12180, USA
Listed on 2026-07-08
Listing for:
Weights & Biases
Full Time
position Listed on 2026-07-08
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM -
Management
Job Description & How to Apply Below
Weights & Biases in New York is seeking a Manager of Customer Success Machine Learning Engineers to lead a global team in enhancing customer success with ML tools. You'll collaborate with sophisticated ML teams and develop strategies to integrate our tools into workflows.
The role requires strong communication, technical expertise in machine learning, and previous managerial experience. You'll be responsible for driving team growth and customer adoption while influencing product direction based on customer feedback.
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