Part Time Registration Associate - Samaritan Hospital

*
* Employment Type:

*
* Part time

** Shift:*
* Rotating Shift

*
* Description:

*
* ** Registration Associate - Samaritan Hospital*
* ** Part Time - Weekend and Holiday Rotation Required*
* ** Availability for 2-Week Training Period Monday - Friday 8am-4:30pm Required*
* er's Health Partners, our Patient Access team is often the very first connection patients have with our organization. We're looking for compassionate, customer-focused professionals who thrive on helping others and creating exceptional experiences during what can often be stressful times.

As a Registration Associate, you'll play a vital role in ensuring patients receive a seamless healthcare experience from the moment they arrive. You'll combine outstanding customer service skills with attention to detail as you assist patients with registration, insurance verification, financial counseling, and navigating the healthcare process.

** Responsibilities:*
* + Welcome patients and families with professionalism, empathy, and a service-first mindset

+ Register patients efficiently and accurately for outpatient and inpatient services

+ Verify insurance coverage and obtain necessary authorizations, referrals, and pre-certifications

+ Collect patient financial responsibility payments and explain benefits and coverage in an easy-to-understand manner

+ Serve as a trusted resource for patients, physician offices, and hospital departments

+ Utilize multiple systems and technology platforms to support patient access functions

+ Help improve patient experiences by identifying opportunities for process improvement and operational excellence

+ Ensure compliance with regulatory requirements, payer guidelines, and organizational policies

** Required*
* + High school diploma or equivalent

+ One (1) year of customer service experience

+ HFMA CRCR or NAHAM CHAA certification within one year of hire

** Preferred*
* + Patient Access or healthcare registration experience

+ Medical terminology knowledge

+

Experience with insurance verification and authorizations

+ Understanding of diagnostic and procedural coding

+ Ability to explain insurance benefits and financial responsibilities

Pay range: $17.25-$22.54

_Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location_

** Our Commitment*
* Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran