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Overnight Case Manager Crisis Residence

Job in Troy, Rensselaer County, New York, 12180, USA
Listing for: Unity House of Troy
Full Time, Part Time position
Listed on 2026-08-06
Job specializations:
  • Social Work
    Crisis Counselor, Mental Health
Job Description & How to Apply Below

Crisis Intervention Staff Opportunity

Perfect for night-shift workers who want to make a difference.

Two full-time shifts and a part-time shift available to join our multidisciplinary team at Unity House of Troy's Crisis Residence. This residence offers a safe place for the stabilization of psychiatric symptoms and a range of person-centered trauma informed services to support participants. This is a short term stay facility that serves participants for up to 28 days as they prepare to transition back to the community.

You will make significant impact on advancing this comprehensive specialty care residence, and provide meaningful support to the team.

Full-time 37.5 hours:

Sunday, Monday, Wednesday & Thursday (10pm-8am)

Sunday-Wednesday (10pm-8am) Full-time 37.5

Part-time 30 hours pro-rated benefits eligible

Thursday, Friday, Saturday (10pm-8am). All positions may be eligible for a sign on bonus.

Responsibilities:
Provide staff coverage in a 24/7 staffed transitional residential setting. Assist program participants as needs arrive with supportive counseling. Provide service coordination and medication supervision for program participants. Provide crisis intervention/emergency assistance for residence. Ensure satisfactory functioning of the facility with light cleaning duties with possible light lifting. Must do evening safety routines and check lists. Promote an environment of inclusion and belonging.

Required:

Per OMH guidelines, applicants must have the following experience to provide services as Crisis Intervention (CI) staff:

  • 1-3 years' experience working with individuals with serious mental illness or substance use disorders OR
  • Lived experience with emotional, behavioral, addiction, or co-occurring disorders OR as a parent/primary caregiver of a child with emotional, behavioral, addiction, or co-occurring disorders

High School Diploma or GED required. Must be responsible and reliable. Strong communication skills. Reliable transportation. Must be able to work as a team and individually. Must be able to work weekend rotation.

Qualifications & Requirements:

  • College degree preferred
  • High School Diploma/GED required
  • 1–2 years prior experience working with victims of domestic violence or similar vulnerable populations
  • Reliable transportation required
  • Valid NYS driver's license required

Benefits:

  • Generous time off benefits!
  • 13 paid days off in your first year for full time employment (increases every year)
  • 56 hours of NYS Sick Leave
  • 12 paid holidays plus a new "pop-up" holiday!
  • 2 floating holidays
  • Major medical leave
  • Medical/dental/vision/life insurance, and 403b contributions after one year
  • Plus, gym, tuition and cell phone discounts and a 50% reduction in childcare tuition at A Child's Place.

Come work for an agency that cares about their employees and community!

Unity House is a Rensselaer County-based human service agency that provides a wide range of services to meet the otherwise unmet needs of people in our community who are hurting and struggling. We assist those who are living in poverty, adults living with mental illness or HIV/AIDS, victims of domestic violence, and children with developmental delays. We work to achieve social justice in our community and to create a better understanding of those we serve.

As an Equal Opportunity Employer, we commit ourselves to recruiting, hiring, training, and promoting persons in all job classifications without regard to race, color, age, sex, creed, disability, gender identity or expression, sexual orientation, predisposing genetic characteristics national origin, domestic violence victim status, familial status, marital status, military status, pregnancy related condition, arrest and/or criminal conviction record, or any other category protected by law, unless based upon a bona fide occupational qualification or other exception.

Join us in making life better for victims of domestic violence.

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