Collections Specialist

Description We are looking for a Collections Specialist to support accounts receivable operations for a machinery manufacturing organization in Troy, Ohio. This Long-term Contract position focuses on maintaining timely payment activity, keeping customer accounts current, and helping the finance team preserve steady cash flow through accurate billing and account follow-up. The ideal candidate brings a practical understanding of collections, payment application, and account research, along with the communication skills needed to work effectively with both customers and internal teams.

Responsibilities:

- Oversee customer invoicing and payment activity by reviewing transactions, matching receipts, and confirming account balances are recorded correctly.

- Track receivables aging and take timely action on overdue accounts through careful outreach and consistent follow-up.

- Research billing concerns, short payments, and disputed charges to identify root causes and drive resolution.

- Update account histories with accurate records of payment status, collection efforts, and customer communications.

- Post incoming payments and allocate cash receipts to the correct customer accounts in a timely manner.

- Produce regular accounts receivable and collections summaries to provide management with visibility into outstanding balances and trends.

- Partner with sales, customer service, and accounting teams to resolve account issues that may affect payment timing.

- Assist with month-end close tasks related to receivables, including reconciliations and reporting support.

- Recommend process improvements that strengthen collection performance and help reduce delinquent balances. Requirements - Previous experience in collections, accounts receivable, billing, or a related accounting function.

- Working knowledge of receivables practices, account reconciliation, cash application, and aging analysis.

- Proficiency with Microsoft Excel and experience using accounting or ERP systems.

- Strong written and verbal communication skills with the ability to handle sensitive customer interactions professionally.

- High level of accuracy, organization, and attention to detail when managing financial records.

- Ability to investigate discrepancies, solve problems efficiently, and manage multiple priorities independently.

- Associate's or bachelor's degree in accounting, finance, or a related field is preferred.

- Experience with commercial collections, consumer collections, credit and collections processes, or billing collection activities is a plus.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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