Admissions Assistant – Full-Time

Admissions Coordinator – Full-Time

Troy Rehabilitation and Healthcare Center
Location:
Troy, Ohio

Troy Rehabilitation and Healthcare Center is seeking a positive, energetic, and highly self-motivated Admissions Coordinator to join our team full-time. This position plays an essential role in welcoming new residents and ensuring a smooth, timely, and supportive admissions experience for residents and their families.

The ideal candidate thrives in a fast-paced, constantly changing environment, takes initiative, and remains professional and solutions-focused under pressure. Previous experience performing admissions in a long-term care setting is required.

• Coordinate the admissions process from initial referral through resident arrival.
• Review referrals and clinical documentation for completeness.
• Communicate promptly and professionally with prospective residents, families, hospitals, referral sources, and internal team members.
• Obtain and verify all required admission documents, authorizations, and financial information.
• Collaborate with nursing, social services, business office, therapy, and other departments to prepare for each admission.
• Maintain accurate records and update admissions systems, referral platforms, and census information.
• Provide tours and information to prospective residents and their families.
• Follow up on referrals and respond quickly to inquiries.
• Help ensure new residents and families receive a warm, positive welcome.
• Maintain confidentiality and comply with all applicable facility policies and regulatory requirements.
• Assist with additional admissions and census-development responsibilities as needed.

• Previous admissions experience in a long-term care or skilled nursing facility is required.
• Strong organizational skills and exceptional attention to detail.
• Positive, professional, and welcoming attitude.
• Self-motivated with the ability to take initiative and work independently.
• Ability to prioritize multiple responsibilities and meet deadlines.
• Comfortable working in a fast-paced, frequently changing environment.
• Excellent written, verbal, and interpersonal communication skills.
• Strong problem-solving and follow-through abilities.
• Ability to work collaboratively with residents, families, referral partners, and facility staff.
• Proficiency with computers, electronic records, and standard office applications.

This is a full-time position. Flexibility may be required based on facility admissions and operational needs.

Troy Rehabilitation and Healthcare Center is an equal opportunity employer.