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Customer Service Lead: Team & Excellence
Job in
Troy, Miami County, Ohio, 45373, USA
Listed on 2026-08-25
Listing for:
Hobart Food Equipment and Service
Full Time
position Listed on 2026-08-25
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management -
Management
Job Description & How to Apply Below
ITW in the United States seeks a Customer Service Supervisor to lead and coordinate the daily operations of the customer service team in a fast-paced environment. This role focuses on delivering exceptional customer experiences, coaching staff, and driving continuous improvement in service delivery.
You will monitor performance metrics, manage workloads, ensure policy adherence, and develop a culture of accountability and engagement across the contact center.
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