Troy, OH, Provider Liaison- Medical Assistant Temporary

Overview

Medical Assistant (Temporary Position)

Theoria Medical is a physician-led post-acute care organization delivering value-based care in the skilled nursing facility (SNF) setting. Instead of asking patients to come to us, we bring high-quality, patient-centered care directly to them. We are leading the charge in healthcare innovation, bringing multispecialty provider services and forward-thinking technology to skilled nursing facilities across the country.

We're looking for a Medical Assistant to join our post-acute care team on a temporary basis to serve as the vital connection between residents, providers, nursing staff, and families, coordinating care, facilitating telemedicine visits, and reinforcing patient education to drive better outcomes in a value-based care model.

Provider & Patient Visit Coordination

• Facilitate in-room telemedicine visits and schedule acute, follow-up, and routine provider appointments.
• Prepare and support residents during provider visits, including positioning and documentation.
• Update EHRs with medical histories to support care plans and visit encounters.

Care Coordination

• Support smooth transitions of care across the post-acute continuum, including referrals and follow-up appointments.
• Facilitate prior authorizations and assist residents with ACO Voluntary Alignment forms.

Patient Education

• Reinforce provider instructions and educate residents on nutrition, fall prevention, medication reminders, and general wellness.
• Distribute provider-approved materials and route clinical concerns to licensed staff or providers.

Documentation & Administrative Support

• Maintain accurate documentation in the EMR and support regulatory compliance and quality initiatives.

Education & Experience

• Graduate of an accredited Medical Assistant (MA) program.
• Certified Medical Assistant (CMA) preferred.
• Prior experience as a Medical Assistant in a clinical or care-coordination setting;
  Health Plan / Hospice Liaison experience preferred.
• Managed Care experience preferred.

Required Skills & Abilities

• Superior interpersonal skills.
• Experience charting in an EMR.
• Detail orientation.
• Problem solving, thinking autonomously, and owning the solution.
• Professional demeanor.
• Knowledge of geriatric medical practice and terminology.
• Innovative mindset.
• History of successful outcomes or quality-driven practices.
• Commitment to ethical patient care.
• Teamwork and a can-do attitude.
• Advanced computer skills (e.g., Excel filtering and advanced features, Google/Gmail, etc.).
• Strong communication skills (verbal and written).

Work Requirements

• Travel: Local travel may be required, up to 30 miles one way.
• Physical Demands: Ability to lift up to 20 lbs. independently and assist with resident transfers involving greater weights as part of a team; ability to stand for extended periods; ability to travel to patient locations (e.g., home, hospital, SNF); fine motor skills and visual acuity required.

Schedule & Flexibility

• Ex: 6-hour facility shifts for full-time positions (rounds generally start between 7-10 a.m.).
• No on-call or overnights.

Pay Range: $19-$24

Note: Employees must be able to perform the essential functions of this position satisfactorily, with or without reasonable accommodation. Theoria Medical conducts criminal background checks and pre-employment drug testing on all candidates upon acceptance of a contingent offer.