Mobility Equipment Technician

66 Industry Court
Suite A
Troy, OH 45373, USA

Rehab Medical is one of the nation’s fastest-growing providers of
custom advanced mobility equipment
and a recent
Inc. 5000
award winner. Headquartered in Indianapolis, Indiana, our mission is simple yet impactful:
To improve and positively impact the lives of the patients we serve, the partners we engage with, and the employees we invest in.

As one of
Indiana’s Top Places to Work
, we hire based on
attitude, aptitude, and drive
, not just resumes. With continued national growth, we’re expanding our
Operations Team
and looking for compassionate, motivated individuals to help support our mission and more than
200,000 mobility users
across the country.

Why You Should Apply:

• Structured Orientation & Mentorship Program
• Employee Recognition & Wellness Initiatives
• Leadership Development & Continuing Education
• ATP Career Path with Clear Pay Increases and Certification Opportunities
• Work with
  
  Purpose:
  
  Improve patient quality of life

Position Overview:

The Mobility Equipment Technician plays a critical role in ensuring patients receive correct mobility equipment, and replacement parts safely, accurately, and on time. Serving as a direct representative of Rehab Medical in patients’ homes and care settings, the Mobility Equipment Technician provides professional delivery, setup, basic adjustments, service, and education on proper equipment use through excellent customer service, documentation, and attention to safety and quality
and quality. The Mobility Equipment Technician helps patients gain independence, comfort, and confidence with their mobility equipment. You’ll work directly with patients, therapists, and Assistive Technology Professionals (ATPs) to ensure mobility equipment is functioning safely and customized to patient needs.

This position is also part of our
ATP Career Path
, designed to guide technicians from entry-level roles to certified ATP support and beyond.

Compensation:

• Hourly Range:$18 – $28 per hour
• Compensation is based on experience, performance, and certifications
• Advancement to ATP Support role

Required Qualifications:

• High School Diploma or equivalent
• Minimum of 2 years of experience delivering consumer or medical equipment (preferred)
• Mechanical aptitude with ability to troubleshoot, repair, and set up complex power chairs
• Basic computer and communication skills
• Excellent interpersonal and communication skills
• Ability to interact effectively with patients while maintaining professionalism, respect and confidentiality
• Ability to work independently and manage multiple priorities with minimal supervision

• Provide exceptional customer service and education of all deliveries, service calls, pickups, and repairs according to manufacturer guidelines and patient needs.
  • Always maintain a professional appearance and demeanor while representing Rehab Medical in the patient’s home.
• Diagnoses, troubleshoot, repair, and document equipment issues in a timely and accurate manner.
• Complete all required paperwork and electronic documentation accurately and promptly.
  • Understand requirements to be able to bill the claim; particularly understanding what patients must sign.
  • Understand compliance guidelines as it relates to paperwork.

• Maintain a clean, organized, and safe company vehicle in compliance with company policies, accreditation standards, and regulatory requirements.
• Conduct routine vehicle inspections and audits to ensure cleanliness, safety, and readiness for daily operations.
• Follow Safe driving procedures at all times

• Communicate effectively with office…