Store Supervisor-in-training - Troy

Summary Train in the area of Supervising store operations such as loading and unloading of trailers, processing of textiles, wares processing, quality control, rotation, sales and operations in preparation for a direct supervisor role. Continue to perform all retail sales functions, select and price donated goods and textiles to be sold in retail stores according to the Retail Procedures Manual as needed.

Essential Duties & Responsibilities 1. Train and become proficient with assisting store manager in processing of donated goods and sales to achieve revenue budget and expense to revenue (E/R).2. Train and become proficient in the area of banking procedures including reconciliation of Daily Business Statements and deposit slips.
3. Assume training and supervision of employees and volunteers in procedures on an as-needed basis.
4. Provide customer service in a friendly and professional manner (greeting, selling, telephone, etc.)5. Must work a flexible schedule to comply with the needs of the store, such as covering shifts for absent employees.
6. Continue to operate cash register ensuring proper handling of cash, checks, credit card transactions and merchandise return.
7. Follows the dress code as set by Retail and sets a professional example for employees.
8. Continue to perform housekeeping duties to maintain premises in compliance with Agency safety and housekeeping practices includes vacuuming and cleaning of restrooms, etc., ensuring store is maintained in accordance with company policies on housekeeping, safety and security.
9. Continue to perform stocking, display and inventory duties as well as merchandise ordering as assigned, to include processing requests to transportation.
10. Continue to inspect textiles, furniture, appliances, small household wares, novelty items, books, toys, decorations and sporting goods to determine sale ability ensuring Goodwill quality control standards are met (textiles, misc., furniture).11. Continue to perform stock duties such as sorting and hanging garments, placing them in the appropriate rack, keep pulling system up to date.
12. Perform shipping and receiving duties such as unloading and loading trailers (may use powered equipment), safely and efficiently.
13. Test electrical appliances to determine safe operations.
14. Assist store manager with the responsibility of the equal opportunity employment efforts and results and take action to prevent harassment of employees.
15. Complete reports accurately as assigned (donation counts, readings, daily business statements, deposits, and cash drawer).16. Price merchandise according to prescribed criteria.
17. Prepare textiles and goods for resale.
18. Disinfect upholstered materials using Steri-Fab.
19. Must maintain the ability to regularly lift and/or move up to 50 pounds.
20. Performs any additional duties as assigned by Manager, Assistant or Supervisor and maintaining an enthusiastic and helpful attitude.
21. Provide own transportation and adequate liability insurance for such as it may be necessary to drive on company business while in this position.
22. Other duties as assigned.
23. Comply with all Agency policies, procedures and safety standards throughout work areas and maintain same to meet CARF, Department of Labor and other regulatory standards.
Supervisory Responsibilities Direct supervision of employees and volunteers in absence of Store Manager, Assistant Manager, or Supervisor. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Education Requirements High school diploma or general education degree (GED).
Experience Requirements Management experience preferred but not required.
Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with…