Customer Service Representative

Hassan & Sons Inc seeks a part-time weekend Customer Service Representative to support customers in its personal and repair services business. You'll handle inbound calls, emails, and in-person inquiries, schedule service appointments, and provide accurate information on offerings, pricing, and time frames. Responsibilities include updating customer records, resolving basic issues, escalating complex problems, and following up to ensure satisfaction. You'll process payments, issue receipts, and coordinate with technicians or service staff.

Success in this role requires clear communication, reliability on weekends, basic computer proficiency, and a friendly, solutions-focused attitude.