Instructional and Technology Specialist; Part-Time)(Tahoe-Truckee Job Truckee area,California USA,IT/Tech

Position: Instructional and Technology Specialist (Part-Time)(Tahoe-Truckee)

Instructional and Technology Specialist (Part-Time)(Tahoe-Truckee)

SIERRA JOINT COMMUNITY COLLEGE DISTRICT
• Truckee, California

Under general supervision of the assigned manager, provides technical and instructional support for the Tahoe Truckee Campus; sets up and maintains instructional computer lab equipment, facilities, and materials; installs, configures, troubleshoots, and services computer workstations used by District staff or students; coordinates tutoring services; proctors exams and quizzes; and provides library support services, as needed.
Part‑time hours: 5:00 pm–10:00 pm, Monday through Thursday.

Representative Duties

Participates in network and computer support operations for the campus in accordance with District Information Technology Services (ITS) guidelines and policies.

Provides technical support for campus computers, including phone connections, workstation installation and configuration, server connectivity, user profile setup, printer and peripheral configuration, student account setup, performance monitoring, diagnosis and repair of equipment, coordination of workstation and lab relocations, and audio‑visual equipment maintenance.

Ensures continuous operation and security of equipment and software; implements backup strategies, performs recovery operations, responds to emergencies, maintains documentation of system activity, user problems, and asset recycling, and manages inventory of hardware, software, and peripherals.

Delivers initial technical assistance, training, and support to faculty, staff, students, and lab users; coordinates updates with faculty, reports problems, collaborates with ITS for hardware and software needs, maintains databases, arranges repairs, prepares instructions, assists with Macintosh operations, and serves as liaison to external vendors.

Provides instructional and technical support in online teaching environments, including group and individual training, LMS support, classroom demonstration updates, graphic and video library development, and page maintenance.

Acts as primary contact for Assistive Technology staff, addressing assistive technology issues and training students.

Facilitates daily library operations, providing technical assistance for library equipment and computers and maintaining research resources.

Operates the tutoring and testing center, handling student identification, test administration, accommodations, environment management, policy enforcement, feedback, dishonesty reporting, proctoring coordination, data collection, and procedure development.

Provides administrative support, responds to inquiries, coordinates facility usage, prepares reports and correspondence, maintains records, manages equipment warranties, licenses, and software information, and assists with website maintenance.

Participates in budget preparation, recommends equipment, obtains vendor quotes, requests purchase orders, inventories supplies, discusses new products, maintains expenditure records, advocates campus needs, develops equipment lists, and supplies input for annual budget development.

Provides onboarding support, training, guidance, supervision assistance, and directs activities of students or temporary employees, including tutor recruitment and scheduling.

Performs related duties that support the overall objective of the position.

Qualifications

Knowledge of:

Computer and network installation and maintenance principles, protocols, applications, equipment, and tools, including server and network operations, audio‑visual and multimedia systems, and Macintosh operating systems.
Test proctoring principles and procedures.
Basic tutorial and instructional techniques.
Learning styles, disabilities, and challenges.
Federal, state, and local laws, codes, and regulations related to student support and exam proctoring, such as FERPA and the ADA.
Basic inventory, bookkeeping, and purchasing processes and procedures.
English usage, spelling, grammar, punctuation, and vocabulary.

Ability to:

Perform technical and operational duties, including equipment maintenance, inventory management, test proctoring, and library tutoring support.
Diagnose, troubleshoot, and repair…