Director of Housekeeping - Ritz Carlton, Truckee CA

Join Our Team at Master Corp, Inc.! At Master Corp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients.

Join Our Team at Master Corp, Inc.! At Master Corp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients.

The Director of Housekeeping (DOH) will oversee Master Corp site/sites of resort within assigned division. The DOH is responsible for providing leadership, motivation, accountability and development of Master Corp Associates within the assigned site and ensuring the assigned site/sites is consistently meeting quality and timeliness standards along with budget objectives. In addition, they will develop and maintain a professional and effective relationship with resort management, vendors and service providers to Master Corp and develop and maintain a high level of communication and spirit of partnership with site management team, regional and corporate personnel.

The DOH must ensure company mission statement and values are followed, always motivated by the best interests of the Company, its Associates and Customers.

This position is located in Truckee, CA. Relocation allowance provided

• Integrity – We never compromise on our word. We act with transparency – we are a trusted partner.
• Pride – We are proud of our people and they are proud to work for Master Corp.
• Quality – We do things the right way and strive to continuously improve every day.
• Dependability – We keep our promises. We are accountable for our actions. We meet or beat our deadlines – you can count on us.
• Respect – We value and appreciate every member of our team. We treat each other as we wish to be treated ourselves.

• Communicates Effectively – Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Develops Talent – Develops people to meet both their career goals and the organization’s goals.
• Financial Acumen – Interprets and applies understanding of key financial indicators to make better business decisions.
• Plans and Aligns – Plans and prioritizes work to meet commitments aligned with organizational goals.
• Organizational Savvy – Maneuvers comfortably through complex policy, process, and people-related organization dynamics.
• Customer Focus – Builds strong customer relationships and delivers customer-centric solutions.
• Drives Results – Consistently achieves results, even under tough circumstances.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Monitor the key performance indicators of Quality, Timeliness and Budget and ensure site management team is working together to achieve targets. Holds team accountable for measurable results and develops action plans for team if key metrics aren’t being achieved.
• Ensure that the site has an active recruiting strategy in place - monitoring staffing levels at site, speaking with RD, field recruiters and HR Manager to communicate…