Retail Fragrances Sales Leader, Trumbull

Job Overview

As a Fragrance Team Leader, your focus is to drive sales and service the customer across the Fragrance department(s). You are responsible for sharing your extensive product knowledge and developing and motivating a team of colleagues to deliver excellent customer service and meet sales goals. You will also partner with the Sales and Customer Experience Manager and beauty vendors to execute company and store‑based events to achieve sales goals.

Full‑time colleagues are typically scheduled to work 30 or more hours per week, while part‑time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes is available in the provided HR guidelines.

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well‑being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

• Merchandise discounts
• Performance‑based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• 401(k) plan with employer match
• Medical, vision, dental, life, and disability insurance options
• PTO accruals and holidays

• Connect the business priorities to the daily activities of all colleagues by understanding and providing direction on how brand training, events, and product strategies drive sales.
• Inspire teamwork, clearly model behavior, and articulate activities to achieve sales goals and elevate the customer experience.
• Communicate with vendors and store leadership to execute events based on the marketing calendar to achieve the sales plan.
• Analyze business performance and create strategies to exceed daily, weekly, monthly, seasonal, and annual goals.
• Onboard new hires, review colleague productivity levels, provide coaching and feedback, and partner with store leadership on team performance.
• Support a cross‑brand selling environment and train the Fragrance team on all unassisted brands and department key items.
• Offer the customer compelling experiences, opportunities to discover products, and relationships that keep them coming back.
• Use the clientele program to build relationships with customers, meet sales goals, and share promotions and product launches.
• Build brand loyalty through engaging customers in the rewards program.
• Foster an environment of continuous learning through personal behaviors, product demonstrations, and peer‑to‑peer learning.
• Remain up to date on product knowledge by attending virtual and in‑person training from designated brands.
• Merchandise new receipts, process damages, testers, and select merchandise to return to vendors.
• Adhere to safety and hygiene standards; comply with asset protection control procedures.
• Foster an environment of acceptance and respect that strengthens relationships and ensures authentic connections with colleagues, customers, and communities.

• Leadership – Demonstrated ability to lead a team effectively, providing guidance, support, and coaching to drive performance and engagement.
• Subject Matter Expertise – Proficiency in vendor line(s) and beauty trends serving as a knowledgeable resource.
• Analytical Skills – Ability to utilize metrics and analyze detailed reporting to develop action plans for achieving sales goals.
• Communication – Strong written and verbal communication skills to facilitate open and continuous communication within the team and across functional lines.
• Interpersonal Skills – Excellent interpersonal skills with the ability to work effectively with colleagues at all levels and across departments.
• Creativity and Strategic Thinking – Ability to think creatively, strategically, and technically to address business challenges and opportunities.
• Detail Orientation – Careful…