Retail Key Holder

Overview

Headquartered in Southern California, Skechers—the Comfort Technology Company®—has spent over 30 years helping men, women, and kids everywhere look and feel good. Comfort innovation is at the core of everything we do, driving the development of stylish, high‑quality products at a great value. From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand.

As a Key Holder (often called a “Floor Leader”), you will take on an essential Retail Leadership Role, contributing to store operations and mentoring your team to deliver exceptional customer service. In this entry‑level management position you will oversee daily operations, support sales goals, and help maintain the store’s premium shopping environment.

• Engage with customers to deliver expert advice on Skechers products, ensuring every shopper leaves with the perfect fit and a great experience.
• Supervise daily operations, including store opening and closing procedures as required, ensuring security protocols and excellent operational standards.
• Mentor and support team members to grow their skills in customer service, sales, and daily operations.
• Actively contribute to achieving store and individual sales targets by implementing effective selling techniques and promoting key Skechers products.
• Execute merchandising plans, restock products, and maintain store cleanliness to enhance the shopping environment.
• Oversee stock and inventory routines while collaborating with store management to address operational needs.
• Proactively identify and resolve in‑store challenges to ensure a smooth shopping experience for customers.

• Ability to work a varied schedule, including evenings, weekends, and holidays.
• Problem‑solving skills to resolve any issues that may arise in‑store.
• Highly organized to manage inventory, staffing, and other operational tasks.
• Ability and desire to foster a respectful, safe, and fun environment for Skechers store employees.
• Comfortable mentoring team members and communicating with all levels of the store team.
• Acts with a sense of confidentiality and urgency.

• High school diploma or equivalent; preferred but not required.
• Previous experience as a Key Holder, Shift Leader, or Retail Supervisor in retail, restaurant, or hospitality industry is preferred but not required.
• Sales skills to drive revenue growth and meet targets.
• Excellent written, verbal, and interpersonal communication skills.
• Must be at least 18 years of age at the time of application.

Starting rate: $19.12 per hour.

• Competitive pay with regular increases.
• Generous discounts on Skechers footwear, apparel, and accessories (including exclusive Friends and Family discounts).
• Flexible schedules to support work‑life balance.
• On‑the‑job training to strengthen skills in Retail Leadership, Customer Service Management, and store operations.
• Opportunities for career advancement in Retail Management with a global brand.
• Additional benefits and perks to be reviewed during the interview process.

Skechers is committed to providing a safe, inclusive, and respectful work environment. Skechers provides equal employment opportunities for all employees and applicants for employment without regard to race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation, or any other protected characteristic established by local, state or federal law. Applicants who require reasonable accommodation must request it by emailing