Water Supply Pipe Support Engineer

Water Supply Pipe Support Engineer - Truro About The Role

Looking to build a hands‑on career where you can learn, grow, and make a real difference?

Join Home Serve as a Water Supply Pipe Support Engineer and take your first step towards becoming a fully qualified engineer. With industry-leading training, structured development, and ongoing support, we’ll help you build a rewarding long‑term career.

• Location: Truro
• Salary: £30,080 + £1,500 guaranteed bonus in your first year
• Hours: You will average 40 hours per week (including evenings, weekends, and bank holidays)

What you’ll be doing

As a Water Supply Pipe Support Engineer, you’ll play a key role in delivering an outstanding service to our customers by:

• Supporting the repair and maintenance of water supply pipes in customers’ homes
• Assisting experienced engineers on‑site while developing your technical skills
• Delivering a high standard of customer service at every interaction
• Working safely and efficiently in a variety of outdoor environments
• Contributing to a team that takes pride in doing the job right first time

This is a field‑based role where no two days are the same, giving you variety and autonomy in your work.

What you’ll get

Home Serve offers a competitive package designed to support you both at work and at home:

• Competitive salary + £1,500 guaranteed bonus (year one)
• Paid overtime opportunities
• Pension scheme with income protection
• 33 days holiday (buy/sell options)
• All tools, uniform & PPE provided
• Access to industry‑leading training & ongoing development
• Free Home Serve Cover 8 policy
• Smart tech salary sacrifice (Ikea/Currys)

What we’re looking for

We’re looking for motivated individuals who are ready to learn and build a career. Ideally, you’ll have:

• Awareness of safe digging practices
• A full UK Driving Licence (max 6 penalty points)
• Good problem‑solving ability
• A positive, proactive approach to your work

Training & support

We’ll set you up for success from day one with a structured onboarding programme:

• Week 1: Classroom‑based induction Monday to Friday at our Walsall Head Office. (Where required, we’ll cover accommodation and meal allowances during your induction).
• Week 2: On‑the‑job learning alongside an experienced Home Serve WSP engineer
• Ongoing: Structured development programmes and mentoring

Our goal is to support you in progressing into a fully qualified Water Supply Pipe Engineer.