Installer, Trades ​/ Skilled Labor, Installation Technician

Are you someone who enjoys working with your hands, solving technical challenges, and seeing the direct impact of your work? As an Installer, you will play a key role in bringing critical healthcare and life sciences equipment to life, helping customers create safer environments for patients and healthcare professionals. In this field-based role, you will work under the direction of the Installation Project Manager to deliver complete equipment installations from delivery through final commissioning.

Working closely with project managers, contractors, and customers, you will ensure each installation is completed safely, efficiently, and to the highest quality standards. From verifying site readiness and assembling equipment to connecting utilities, testing systems, and completing final inspections, you will be responsible for every stage of the installation process. You will also provide exceptional customer service while ensuring all work is completed in accordance with project plans, specifications, regulatory requirements, and company standards.

This is a safety-sensitive position. This is a full-time, permanent role based in Truro, NS, requiring travel approximately 50% of the time throughout Atlantic Canada and, occasionally, across Canada based on business needs. This position involves physically demanding work, including regularly lifting and moving equipment weighing up to 110 lbs (50 kg). The successful candidate must also be comfortable standing, walking, bending, kneeling, and climbing for extended periods.

If you enjoy working independently, tackling technical challenges in the field, and seeing the results of your work firsthand, this is an excellent opportunity to build a rewarding career with a global leader in healthcare and life sciences solutions.

• Collaborate with Installation Project Manager to schedule product installation in coordination with equipment delivery, customer availability, and construction schedules
• Prior to installation, verify rough-in dimensions and utilities are adequate to meet equipment specifications. Ensure doorways, elevators, and hallways are sufficient to allow equipment transport to installation site
• Verify that equipment delivered to the customer matches the order. If the order does not match, contact Installation Project Manager for direction
• Perform installation of STERIS products, including, but not limited to: uncrating; assembling; setting or lifting product into place; leveling; connecting utilities; and testing unit
• Complete service documentation electronically
• Test unit with live utilities and initiate a basic cycle to verify the integrity of the installation work performed
• Provide daily email updates to keep all parties informed and ensure timely in-service, hand off to local technicians, and customer satisfaction
• Ensure Customer satisfaction through post-installation activities to include disposal of all associated packing and shipping crate material, ensuring equipment is wiped down and fingerprints are removed, and addressing any questions/issues before leaving the site
• Maintains courteous and professional demeanor when working with customers, contractors, management, and fellow employees. Utilize customer protocols when entering and exiting facilities and abide by all STERIS and Customer Health & Safety protocols and procedures
• Maintain tools. Submit an annual inventory to assigned manager
• Maintain an installation materials inventory (consumable products) in line with scheduled installation activity
• Perform other duties as assigned

• Associate's degree in mechanical, construction or related installation content, plus one year of related…